1. Sergio Hegner's Avatar
    Watch worked fine for a week and now I had to set wrist detection off on the iphone app to have watch receiving notifications. I've tried everything as restarting it and iphone, turning bluetooth off and on and so...this occurred with other two watches I had too (and sold) so I don't think its a hardware failure. I'm very upset. Anyone else with this issue?
    07-12-2015 02:42 PM
  2. dchandler's Avatar
    I had this problem as well, I had to turn off mock iPhone and set it up manually because for some reason it was working the other way.


    Sent from the great iPhone 6+
    Sergio Hegner likes this.
    07-12-2015 02:52 PM
  3. Sergio Hegner's Avatar
    I tried this with no success at all
    07-12-2015 03:04 PM
  4. Peligro911's Avatar
    What is wrist detection ?


    Sent from my iPhone using Tapatalk
    07-12-2015 03:21 PM
  5. Sergio Hegner's Avatar
    What is wrist detection ?


    Sent from my iPhone using Tapatalk
    As the name says, this feature helps your watchOS device determine when it’s worn on your wrist and when not. It makes Apple pay work and so the stand function.
    07-12-2015 04:19 PM
  6. Peligro911's Avatar
    As the name says, this feature helps your watchOS device determine when its worn on your wrist and when not. It makes Apple pay work and so the stand function.
    Are you running beta ? Or 1.01 ?


    Sent from my iPhone using Tapatalk
    07-12-2015 04:20 PM
  7. Sergio Hegner's Avatar
    Are you running beta ? Or 1.01 ?


    Sent from my iPhone using Tapatalk
    1.01
    07-12-2015 04:32 PM
  8. Peligro911's Avatar
    1.01
    Have you been to a apple store ? Or maybe try Un pairing it and setting up as new ?


    Sent from my iPhone using Tapatalk
    07-12-2015 04:33 PM
  9. Sergio Hegner's Avatar
    Have you been to a apple store ? Or maybe try Un pairing it and setting up as new ?


    Sent from my iPhone using Tapatalk
    I live in Brazil and there's no Watch support yet. I've tried un pairing and setting as new too...but as I told, this happened with my other two watches so I don't think it's a hardware issue.
    07-12-2015 04:36 PM
  10. Peligro911's Avatar
    I live in Brazil and there's no Watch support yet. I've tried un pairing and setting as new too...but as I told, this happened with my other two watches so I don't think it's a hardware issue.
    Strange maybe a phone setting ?


    Sent from my iPhone using Tapatalk
    07-12-2015 04:48 PM
  11. Sergio Hegner's Avatar
    Strange maybe a phone setting ?


    Sent from my iPhone using Tapatalk
    I don't think so. The fact is that watch is not recognizing it's on my wrist so it locks when the display goes dark. If I activate the password it shows it's locked and ask me for the code.
    07-12-2015 09:07 PM
  12. Peligro911's Avatar
    Forgot to quote
    07-12-2015 10:29 PM
  13. Peligro911's Avatar
    I don't think so. The fact is that watch is not recognizing it's on my wrist so it locks when the display goes dark. If I activate the password it shows it's locked and ask me for the code.
    Is the unlock with phone setting checked ? Also do you have a passcode on your phone turned on ?





    Sent from my iPhone using Tapatalk
    07-12-2015 10:30 PM
  14. Sergio Hegner's Avatar
    Is the unlock with phone setting checked ? Also do you have a passcode on your phone turned on ?

    I had to turn passcode off (as well as wrist detection) in order to have watch working so so...





    Sent from my iPhone using Tapatalk
    07-12-2015 10:33 PM
  15. Peligro911's Avatar
    Mine has touch ID and passcode on phone when I setup watch I set a passcode and turned on the unlock with phone .. So if I put watch on and unlock phone the watch unlocks stays until I take watch off again.


    Sent from my iPhone using Tapatalk
    07-12-2015 10:38 PM
  16. zebonaut smith's Avatar
    Yes; same issue. My only solution was to turn off wrist detection to get my email notifications. This killed my watch credit card, so I simply re add my card any time I go to the store, then turn off wrist detection again to get my notifications. Apple needs to fix this PRONTO.
    07-14-2015 02:02 PM
  17. Sergio Hegner's Avatar
    Now I think it's faulty sensors...very upset!
    07-14-2015 02:05 PM
  18. Peligro911's Avatar
    out of curiosity have you tried to pair your watch with a different iphone ? at least at that point you would be 100% it is the hardware / software of the watch and has nothing to do with the phone. Then maybe you can get apple to replace it
    07-14-2015 02:39 PM
  19. Just_Me_D's Avatar
    Now I think it's faulty sensors...very upset!
    Make a genius bar appointment with the nearest Apple Store and get it fixed or exchanged. There's no need to keep getting frustrated about it, especially when it is still fairly new and is not working in the manner it is on our devices.
    07-14-2015 02:43 PM
  20. Sergio Hegner's Avatar
    out of curiosity have you tried to pair your watch with a different iphone ? at least at that point you would be 100% it is the hardware / software of the watch and has nothing to do with the phone. Then maybe you can get apple to replace it
    Yes, I tried and still no detection. The point is that I live in Brazil and there's no support yet. A friend of mine brought it to me from the USA.
    07-14-2015 03:19 PM
  21. Sergio Hegner's Avatar
    Thanks for replying but the point is that I live in Brazil and there's no support yet. A friend of mine brought it to me from the USA.
    07-14-2015 03:20 PM
  22. zerog46's Avatar
    Have you tried wiping the watch and re loading the OS?
    Just_Me_D likes this.
    07-14-2015 03:26 PM
  23. Sergio Hegner's Avatar
    Have you tried wiping the watch and re loading the OS?
    Well, I deleted all contents and adjus and repaired but how do I wipe it and reload OS??
    07-14-2015 03:49 PM
  24. zerog46's Avatar
    Settings> General> Reset> Erase all content and settings.
    07-14-2015 03:52 PM
  25. zerog46's Avatar
    On the watch itself that is.
    07-14-2015 03:53 PM
28 12

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