Apple Watch supplier allegedly experiencing Taptic trouble

[Dave Marsh]

Taptic Engine Issues?

Apple has identified a flaw in the Taptic Engine provided by their initial production source, where some of the parts were failing over time. This has led to quality control slowing down the release to capture the devices with the issue. Apple has now switched to a secondary source producing an engine not having this issue. Here's a link to a Recode article on this issue. Mac Daily News is also reporting this issue now. The initial source appears to have come from the WSJ.

Apple Watch Defect Caught Before It Reached Consumers | Re/code

So, how many of you early recipients are having Taptic Engine issues (weak or no taps)? Please post your observations here.

 

[Just_Me_D]

Re: Taptic Engine Issues?

An article I read about it stated that none of the defective units were shipped.

 

[cwilliams706]

Re: Taptic Engine Issues?

So we'll all be receiving our watches later than scheduled?

 

[Bigeric23]

Re: Taptic Engine Issues?

I hope this will not delay the people already waiting weeks for their Apple Watch.

 

[Just_Me_D]

Re: Taptic Engine Issues?

So we'll all be receiving our watches later than scheduled?

Not necessarily. My shipping times moved up a couple of weeks, but we'll see if I actually receive the Watch during the new time period.

 

[cwilliams706]

Re: Taptic Engine Issues?

Not necessarily. My shipping times moved up a couple of weeks, but we'll see if I actually receive the Watch during the new time period.

When did you place your pre-order and what model did you request?

 

[Just_Me_D]

Re: Taptic Engine Issues?

When did you place your pre-order and what model did you request?

April 13th - 42mm Silver Watch Sport w/white sports band. ️

 

[cwilliams706]

Re: Taptic Engine Issues?

April 13th - 42mm Silver Watch Sport w/white sports band. ️

Has yours updated with shipping information?

 

[Just_Me_D]

Re: Taptic Engine Issues?

Has yours updated with shipping information?

Yes, as stated above, but if you're referring to a specific date as well as tracking information, then no.

 

[cwilliams706]

Re: Taptic Engine Issues?

Oh okay, do you think the other supplier will be able to straighten out their QC issue(s)?

 

[Dave Marsh]

Re: Taptic Engine Issues?

The original secondary supplier is a Japanese company. The initial primary supplier with the faulty haptic parts is Chinese. Apple has ramped up production with the Japanese company.

While this story is just now hitting the news, it appears Apple caught this quality defect early enough to switch suppliers for mass production, but not soon enough to not affect their launch plans. This explains why Apple's ship dates for preorders slipped to 4-6 weeks only two minutes after preorders began, and why stores won't have any inventory until preorders are met. They're in clear catchup mode now using the alternate components.

My reason for starting this thread was to hear from those who have already received their watches to see how well the Taptic feedback is working for them. I've read a few posts where some have reported weak taps, even when set to prominent mode. I'm just wondering how common this issue is with watches currently in the wild.

 

[miketko]

Re: Taptic Engine Issues?

Not me

 

[John Yester]

Some solid info as to why shipping delays have plagued most of those who ordered.

Apple Watch supplier allegedly experiencing Taptic trouble | iMore

The Taptic Engine is what Apple uses to power the the tap-like haptics in the Apple Watch and MacBook.
According to a report, one of the two suppliers of the part for Apple Watch is facing quality control issues resulting in manufacturing defects ? Taptic Engines that rapidly stop producing haptic feedback. Time was I'd link to reports like these from major business publications without a second thought, but after years of erroneous device delay rumors, misleading Apple Pay headlines, and other questionable coverage from what should be trusted papers of record, I've learned to take some time and look into things first.

 

[kch50428]

What I've seen reported is one of the builders had quality issues - so they had to use the production output of only one of two builders of the part and no faulty devices were shipped to end users...

 

[qbnkelt]

The story has led to a 2% drop in the market today.
The story's got legs.
http://www.bloomberg.com/news/artic...e-found-defect-in-watch-component-wsj-reports

Sent from my gorgeous sexy white BEAST of a Note 4 ❤

 

[PrincessKick]

Re: Taptic Engine Issues?

So far no issue on mine.

 

[ajl]

Re: Taptic Engine Issues?

It still works for me. But it is pretty weak.


Sent from my iPhone 6+ on Tapatalk

 

[Bigeric23]

Re: Taptic Engine Issues?

It still works for me. But it is pretty weak.


Sent from my iPhone 6+ on Tapatalk

Did you try enabling Prominent Haptic? I had to turn that feature on because I was missing notifications.

 

[ajl]

Re: Taptic Engine Issues?

Did you try enabling Prominent Haptic? I had to turn that feature on because I was missing notifications.

Ooo, thank you! Seems to have helped


Sent from my iPhone 6+ on Tapatalk