Show off your Apple Watch!

John Yester

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Mac Guy

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to my surprise, they replaced my AW instead!!

That's GREAT news and I'm really happy for you. I was disappointed in the initial responses you got. There's no way that should have happened on a new or even newish Watch. Apple did the right thing as they should have.

I'm a little bummed at the 90 day warranty instead of 1 year but HEY. You got a new Watch!
 

Snoweagle

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Dec 23, 2015
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That's GREAT news and I'm really happy for you. I was disappointed in the initial responses you got. There's no way that should have happened on a new or even newish Watch. Apple did the right thing as they should have.

I'm a little bummed at the 90 day warranty instead of 1 year but HEY. You got a new Watch!

Yeah and despite my AW is 13 months old, they replaced it anyway, though even it might be a refurbished one. The next day after I collected it, the Apple Executive Liaison called me to apologise for the incorrect info given to me due to miscommunication between them and the service centre. I was told it was indeed covered by the Apple Quality Program.

Still, Apple's customer service is tops and I'm enjoying every bit of my new Apple Watch! :tongue:
 

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