1. brijuhaha's Avatar
    Hello community!

    I have been my AW4 caseless as it meant to be, but recently i found these “marks” on the top of the watch.

    Tried to wipe it with cleaning cloth but did not work. Wasn’t sure if this is a scratch or smudge.

    Any thoughts?

    Thanks!
    Attached Thumbnails How do I clean these?-ae52ed35-c680-4d93-9e8d-133a33823df1.jpeg   How do I clean these?-8db03d10-e1b9-4374-a330-2d49c8ebd62e.jpeg   How do I clean these?-a739e8c9-3615-44dc-b6a1-9f6e8793e1aa.jpeg  
    05-20-2019 07:47 PM
  2. Just_Me_D's Avatar
    Have you tried cleaning your Watch according to the official directions found via the following link?

    https://support.apple.com/en-us/HT204522

    Your pics aren’t showing up in Tapatalk on my iPhone so forgive me for not seeing the actual parts you’re trying to get clean.
    nikkisharif likes this.
    05-20-2019 08:02 PM
  3. nikkisharif's Avatar
    It looks as if something abrasive has been rubbing up against it & rubbed some of the coating off. Is that’s the issue, I would contact Apple support to see if it can be repaired. K would also follow to the link @Just_Me_D posted above.
    Annie_8plus likes this.
    05-20-2019 09:00 PM
  4. Manny13840's Avatar
    Mine had something similar, I sent it to apple hopefully they can repair it or replace it. We will see


    05-22-2019 09:45 AM
  5. Anilu7's Avatar
    Looks like liquid ingress from those pics. Do you ever have it in the bathroom or use it in a pool a lot?

    It looks as if something abrasive has been rubbing up against it & rubbed some of the coating off. Is that’s the issue, I would contact Apple support to see if it can be repaired. K would also follow to the link @Just_Me_D posted above.
    05-28-2019 01:24 AM
  6. nikkisharif's Avatar
    Looks like liquid ingress from those pics. Do you ever have it in the bathroom or use it in a pool a lot?
    I think you quoted the wrong post. This should be directed at the OP.
    05-28-2019 04:55 PM

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