1. edswife1970's Avatar
    got a new iPhone X and paired my watch to it. Just noticed this morning that the pass code doesn’t work. I have never changed it so I don’t know what’s wrong. Should I unpair it and start over again? It says the passcode I’ve always used is not right.
    11-04-2017 11:18 AM
  2. doogald's Avatar
    got a new iPhone X and paired my watch to it. Just noticed this morning that the pass code doesn’t work. I have never changed it so I don’t know what’s wrong.
    That's what I would do. When you unpair the watch, when you go to pair it again, it should offer to restore from a backup that will be made at the time you unpair.
    11-04-2017 11:26 AM
  3. edswife1970's Avatar
    That's what I would do. When you unpair the watch, when you go to pair it again, it should offer to restore from a backup that will be made at the time you unpair.
    But wouldn’t that backup have the passcode in it (that I apparently don’t know!)??
    11-04-2017 12:32 PM
  4. Just_Me_D's Avatar
    got a new iPhone X and paired my watch to it. Just noticed this morning that the pass code doesn’t work. I have never changed it so I don’t know what’s wrong. Should I unpair it and start over again? It says the passcode I’ve always used is not right.
    Yes ma’am. Un-pair it and then pair it again with your Watch.
    doogald likes this.
    11-04-2017 01:31 PM
  5. doogald's Avatar
    But wouldn’t that backup have the passcode in it (that I apparently don’t know!)??
    No, it does not. You create a new passcode as part of the set up process. (You'll also have to set up Apple Pay again if you use that on the watch.)

    For official guidance, see https://support.apple.com/en-us/HT204567
    11-04-2017 01:59 PM

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