Can’t update watch

lv1

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Jan 14, 2011
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I have Apple Watch series 1 and iPhone 7. Just updated to iOS 12.1.1 on the phone. Trying to update watch and I can see there is an update available but I get message on phone that it is not connected to the internet but it is connected. Tried 2 button reset on both devices and still no luck. Any suggestions?
 

Just_Me_D

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I have Apple Watch series 1 and iPhone 7. Just updated to iOS 12.1.1 on the phone. Trying to update watch and I can see there is an update available but I get message on phone that it is not connected to the internet but it is connected. Tried 2 button reset on both devices and still no luck. Any suggestions?

Is the iPhone connected to a Wi-Fi network and your Watch to its charging pad?
 

lv1

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Thanks for your response. It was. I got it to worke now by shutting WiFi off in phone settings and the turning it back on. It’s updating now.
 

Just_Me_D

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Thanks for your response. It was. I got it to worke now by shutting WiFi off in phone settings and the turning it back on. It’s updating now.

Okay, great and thanks for the update...
 

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