1. Snoweagle's Avatar
    Hi guys, recently purchased my Series 2 and earlier on brought it out on my very first test on the GPS capability. I went for a bike ride and opened the workout app and selected 'outdoor cycle' but under 'no goal'. The watch measures elapsed time and heart rate but the speed and mileage are all '---'.

    I got back and checked all my settings and location services is always turned on, motion calibration and distance on the phone is also turned on.

    Is there anything I missed?
    05-13-2017 12:37 AM
  2. rangerdeyo's Avatar
    Sounds like you had everything set correctly. Personally I don't use the stock workout app. Maybe try a short walk and see if that works correctly.
    05-14-2017 08:46 AM
  3. Snoweagle's Avatar
    I've just spoken with an Apple rep and he advised me to reset my location settings. Hope it'll work.
    05-14-2017 10:06 AM
  4. rangerdeyo's Avatar
    I've just spoken with an Apple rep and he advised me to reset my location settings. Hope it'll work.
    Good luck. Hope it works.
    05-14-2017 10:24 AM
  5. Snoweagle's Avatar
    Good luck. Hope it works.
    I also hope too. If that doesn't work, he asked me to re-pair my watch. If still doesn't work, he'll escalate a repair job for me but I hope not as it means my new Series 2 has a faulty GPS unit.
    05-14-2017 10:45 AM
  6. Snoweagle's Avatar
    Just a quick question. In order for the GPS to kick in, must it not be connected to my phone or not even bringing my phone out?
    05-14-2017 07:55 PM
  7. rangerdeyo's Avatar
    Just a quick question. In order for the GPS to kick in, must it not be connected to my phone or not even bringing my phone out?
    Try not bringing your phone. That should force the watch gps. Especially if you use the watch workout app.
    05-14-2017 08:29 PM
  8. Snoweagle's Avatar
    Try not bringing your phone. That should force the watch gps. Especially if you use the watch workout app.
    OK will try it out.
    05-14-2017 10:45 PM
  9. Snoweagle's Avatar
    OK I tested outdoor walk just now without connecting to my phone and the distance did run. So does that mean the watch's GPS is working?
    05-14-2017 11:26 PM
  10. Mac Guy's Avatar
    So does that mean the watch's GPS is working?
    Yes. If you have both devices with you, the phone's GPS is used. If you go to Airplane mode or leave the phone behind, the Watches GPS is used.
    05-15-2017 02:43 AM
  11. Snoweagle's Avatar
    Yes. If you have both devices with you, the phone's GPS is used. If you go to Airplane mode or leave the phone behind, the Watches GPS is used.
    Thanks for the tip! From what the Apple rep told me yesterday when I told him the speed and distance from the outdoor cycle always shows as ---- , he said doesn't matter if the watch is connected to the phone or not, but actually my watch was connected to the phone then.
    05-15-2017 03:05 AM
  12. rangerdeyo's Avatar
    Glad to hear your watch is working correctly.
    05-15-2017 08:48 AM
  13. Snoweagle's Avatar
    Glad to hear your watch is working correctly.
    Thanks. Earlier on tested the outdoor walk mode with airplane mode turned on on the watch, distance is shown after a few mins. Have yet to test outdoor cycle with the speed and distance, but prior to that on my way home from work, I took a train and tested but still shows nothing. Not sure if it could be tested this way.
    05-15-2017 11:10 AM

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