1. Chris Cook5's Avatar
    I was hoping somebody could help me understand this better. My Apple TV was buffering this morning when I was watching Church on YouTube. it also dropped my network connection witch has been happening a lot. I use my iPad in the same room as my Apple TV which is about 30 feet away from the router. My iPad is fine watching videos. does that mean something is wrong with my Apple TV if my Phone/iPad works fine
    09-06-2020 02:00 PM
  2. Just_Me_D's Avatar
    Not necessarily. It’s a holiday weekend so a good deal of people could be streaming movies and music and causing your ISP to throttle. You can always try restarting your modem and/or router.
    09-06-2020 02:07 PM
  3. Chris Cook5's Avatar
    but it happened last weekend too and it has happened For a few weeks. why would my iPad work just fine
    09-06-2020 04:23 PM
  4. Just_Me_D's Avatar
    but it happened last weekend too and it has happened For a few weeks. why would my iPad work just fine
    I don’t know. Have you tried resetting your TV?
    Lee_Bo, Annie_M and joemd60 like this.
    09-06-2020 04:47 PM
  5. Lee_Bo's Avatar
    I don’t know. Have you tried resetting your TV?
    Or at least rebooting it?
    Annie_M, Just_Me_D and joemd60 like this.
    09-06-2020 05:32 PM
  6. Ed7789's Avatar
    Last Sunday, there was a major Internet downtime, affecting a significant portion of users and services; you could be In one, the other or both categories at the same time.

    This being said, try restarting your Apple TV and your modem. This might help getting your Apple TV on other YouTube servers.
    09-06-2020 06:36 PM
  7. Chris Cook5's Avatar
    i’ve tried rebooting and resetting. if there was a major Internet outage then Wouldn’t it affect my iPad?
    09-06-2020 06:53 PM
  8. Ed7789's Avatar
    I haven't heard anything this week. That outage was last Sunday and affected any service or user using CenturyLink/Level(3).

    And no, if there is an outage, all devices won't necessarily be affected. They can be using completely different servers taking completely different paths. It can be for redundancy or for a format that is more appropriate for your device.
    Chris Cook5 and Tartarus like this.
    09-06-2020 06:58 PM
  9. Chris Cook5's Avatar
    is centryLink a cable service. lol. I have cox communications

    I just saw where you said ANY service (too bad you can’t delete posts)
    09-07-2020 09:58 AM
  10. Ed7789's Avatar
    It doesn't matter whether your provider (ISP) or the service you are accessing is using CenturyLink. As long as it was going through them when they had an outage, you would be affected.
    The Internet is an intertwined web of providers, some that provide what we call transit traffic, to connect your ISP to other ISPs. CenturyLink is a company that provides, amongst others, both transit traffic and datacentre services.

    To answer your question regarding if CL is a cable provider, I don't know who the USA ISPs are, given that I live in Canada.
    What I can say is that Sunday 30 August 2020, I also had issues loading video streams to my devices and it was caused by the CL network transit.
    09-07-2020 10:37 AM
  11. janeandr's Avatar
    https://pro-essay-writer.com/
    I was hoping somebody could help me understand this better. My Apple TV was buffering this morning when I was watching Church on YouTube. it also dropped my network connection witch has been happening a lot. I use my iPad in the same room as my Apple TV which is about 30 feet away from the router. My iPad is fine watching videos. does that mean something is wrong with my Apple TV if my Phone/iPad works fine
    got the similar problem and managed to solve it by reinstalling the TV OS after the factory reset option
    Last edited by janeandr; 09-09-2020 at 02:31 PM.
    Annie_M and Chris Cook5 like this.
    09-07-2020 03:00 PM
  12. Chris Cook5's Avatar
    I tried to watch something on YouTube and Facebook live but it wouldn’t connect to either. (my iPad worked fine) I went to settings and it showed my network name with all five signal strength dots. Do you think the possibility that my router is at least 30-40 feet away and I need an extender?
    09-15-2020 11:43 PM
  13. Chris Cook5's Avatar
    https://pro-essay-writer.com/

    got the similar problem and managed to solve it by reinstalling the TV OS after the factory reset option
    did you have to reinstall everything just like you do for your phone?
    09-15-2020 11:45 PM
  14. Chris Cook5's Avatar
    I tried to watch a YouTube video yesterday and it connected but then it dropped my connection When I went back in it says no Internet connection. Are you able to do any diagnostics on the Apple TV yourself. It even happens after full restore
    10-14-2020 09:14 PM
  15. Chris Cook5's Avatar
    this has been happening a lot lately. My Apple TV picks up my network and I have full strength but when I access YouTube etc it says “no network connection” Does that mean my tv is going out Buffering-img_0092.jpgBuffering-img_0091.jpg
    10-16-2020 10:31 PM
  16. Chris Cook5's Avatar
    did you have to reinstall everything just like you do for your phone?
    Doesn’t seem to work very well for some reason
    10-16-2020 10:33 PM
  17. Tartarus's Avatar
    this has been happening a lot lately. My Apple TV picks up my network and I have full strength but when I access YouTube etc it says “no network connection” Does that mean my tv is going out Click image for larger version. 

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    Looks like to me that your network doesn’t have a internet connection.
    Being able to connect to a router doesn’t mean you’re connected to internet.
    Last edited by Tartarus; 10-16-2020 at 11:19 PM.
    10-16-2020 10:47 PM
  18. Chris Cook5's Avatar
    My iPad/iPhone works fine though in the same room I use my tv
    10-16-2020 10:55 PM
  19. Ed7789's Avatar
    I had that same issue Thursday evening with the YouTube app. All other services on my Apple TV were working.

    I had to reboot my Apple TV to have it reconnect.
    It had to do with my IPv4 and IPv6 settings not being properly updated by my Apple TV.

    I would have a quick look in the IPv4 settings on the Apple TV. Your DNS settings (shown with a red arrow here) are unusual; I'm wondering if Google blocked those.
    In a home situation, this would typically be the router's address that would show up and it would be set automatically.



    Here's how to have a quick look.

    1. Tap on the Ethernet (or Wi-Fi) line.
    2. Make sure the DNS line that shows up is set to "Automatic".
    Chris Cook5 likes this.
    10-16-2020 11:26 PM
  20. FFR's Avatar
    I tried to watch a YouTube video yesterday and it connected but then it dropped my connection When I went back in it says no Internet connection. Are you able to do any diagnostics on the Apple TV yourself. It even happens after full restore
    Seems like a problem with the YouTube app, don’t think a restore would help much, except for wasting time and data.

    Best of luck.
    10-16-2020 11:33 PM
  21. Chris Cook5's Avatar
    I had that same issue Thursday evening with the YouTube app. All other services on my Apple TV were working.

    I had to reboot my Apple TV to have it reconnect.
    It had to do with my IPv4 and IPv6 settings not being properly updated by my Apple TV.

    I would have a quick look in the IPv4 settings on the Apple TV. Your DNS settings (shown with a red arrow here) are unusual; I'm wondering if Google blocked those.
    In a home situation, this would typically be the router's address that would show up and it would be set automatically.
    [IMG=1122x1496]https://images.moimeme.ca/imore/435429/IMG_0092_annotated.JPG[/url]


    Here's how to have a quick look.

    1. Tap on the Ethernet (or Wi-Fi) line.
      [IMG=3024x4032]https://images.moimeme.ca/imore/435429/IMG_4435.jpeg[/url]
    2. Make sure the DNS line that shows up is set to "Automatic".
      [IMG=3024x4032]https://images.moimeme.ca/imore/435429/IMG_4436.jpeg[/url]
    I’ll try that and let you know. Why do you think Google would block my DNS if they never had before?
    10-17-2020 11:19 AM
  22. Ed7789's Avatar
    Video streaming services like Netflix and ad agencies like Google don’t like that people circumvent geographical restrictions (in the case of Netflix, due to licensing rights) and put in place ad-blocking “schemes” (Google).

    DNS is one way of implementing those actions. And they do “harm” those two types of companies, legally for video streaming companies and financially for ad agencies.
    10-17-2020 12:52 PM
  23. Chris Cook5's Avatar
    I had that same issue Thursday evening with the YouTube app. All other services on my Apple TV were working.

    I had to reboot my Apple TV to have it reconnect.
    It had to do with my IPv4 and IPv6 settings not being properly updated by my Apple TV.

    I would have a quick look in the IPv4 settings on the Apple TV. Your DNS settings (shown with a red arrow here) are unusual; I'm wondering if Google blocked those.
    In a home situation, this would typically be the router's address that would show up and it would be set automatically.
    [IMG=1122x1496]https://images.moimeme.ca/imore/435429/IMG_0092_annotated.JPG[/url]


    Here's how to have a quick look.

    1. Tap on the Ethernet (or Wi-Fi) line.
      [IMG=3024x4032]https://images.moimeme.ca/imore/435429/IMG_4435.jpeg[/url]
    2. Make sure the DNS line that shows up is set to "Automatic".
      [IMG=3024x4032]https://images.moimeme.ca/imore/435429/IMG_4436.jpeg[/url]
    My DNS is set to automatically
    10-17-2020 09:50 PM

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