1. Just_Me_D's Avatar
    Specifically, has anyone encountered an issue with it not connecting to the internet via Ethernet, whether directly to the cable modem or while connected to a router? Sine day one, it’s been connected to my router via Ethernet cable and Wi-Fi not even configured.

    A couple of days ago, I got an error message stating the TV was experiencing network problems. I checked to make sure the Ethernet cable was securely connected on both ends. I even swapped out the Ethernet cables and still couldn’t connect. Afterwards, I configured the Wi-Fi settings and was able to connect without a problem. I am still unable to connect via Ethernet. Has anyone experienced this with their TV 4K?
    Tartarus likes this.
    07-21-2019 03:51 PM
  2. Tartarus's Avatar
    I have not.
    Restarting your router should in theory have to fix this issue, but I’m sure you already tried that.
    Just_Me_D likes this.
    07-21-2019 04:35 PM
  3. Just_Me_D's Avatar
    I have not.
    Restarting your router should in theory have to fix this issue, but I’m sure you already tried that.
    Yes sir, I have. You know me, I’ll do everything I can possibly can before I reaching out in the forums......I’m confident that a remedy will be found soon.
    07-21-2019 05:22 PM
  4. Ed7789's Avatar
    Do you get an IP address on the Apple TV side, with DNS settings?
    Just_Me_D likes this.
    07-21-2019 05:26 PM
  5. Just_Me_D's Avatar
    Do you get an IP address on the Apple TV side, with DNS settings?
    Yes sir, I do.
    07-21-2019 05:50 PM
  6. Lee_Bo's Avatar
    No issues with mine. Watching it now while type this.
    Just_Me_D likes this.
    07-21-2019 08:42 PM
  7. Ed7789's Avatar
    This means it's able to talk to the router. Try to run a network speed test from the Apple TV. My feeling is that there might be some kind of filter blocking traffic from the Apple TV's Ethernet port/IP.
    Just_Me_D likes this.
    07-21-2019 08:49 PM

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