Originally Posted by
msm0511 Have you checked an iPhone or an iPad using the Remote app? I'm not sure if it would read it that early in the process though.
Edit:
Found this on Apple's site
https://support.apple.com/en-us/HT208492 I know, lete reply to this but I wanted to post my solution that worked. If you have an old, silver ATV Remote, that will work to get you through the initial process as well and hold you over until you can get another ATV Siri Remote. It works, just with the obvious drawbacks.