1. itsnotmeitsyou's Avatar
    I just purchased an Apple TV 4 on Black Friday and I'm having a big issue with Netflix. The streaming quality is terrible. The picture is super grainy and camera movements are choppy. Very similar to watching an old VHS. I know it's not my Netflix settings (4K plan set to 'high') and the picture is great if I stream from my TV or PS4. The weird thing is it's only Netflix. Streaming YouTube, for example, has a good picture on the Apple TV.

    2nd question, does the Apple TV limit all streaming services to 1080p, or just native Apple apps?

    Thanks in advance!
    11-27-2016 10:49 AM
  2. MarkY3130's Avatar
    1080 is the max output from the Apple TV. Not sure why the streaming quality isn't good for you as I haven't had that issue.
    pkcable likes this.
    11-27-2016 10:58 AM
  3. Carmen Ng's Avatar
    my netflix works pretty well. i stream it either on my iphone or my laptop.
    11-29-2016 01:33 AM
  4. Annie_8plus's Avatar
    I stream Netflix on my iPad 2 all the time without issue. I hope you're able to figure it out soon!
    11-29-2016 07:54 AM
  5. frrc21's Avatar
    My Netflix streaming in Apple has been good too, perhaps you should contact Netflix directly so they can try to help you, since that's a rather odd thing to happen
    12-01-2016 06:33 AM
  6. Michelle Haag's Avatar
    That's a bummer! Did you figure out what was causing the issue?
    12-06-2016 11:14 AM
  7. pkcable's Avatar
    Your internet provider maybe? OR a crappy router?
    Laura Knotek likes this.
    12-12-2016 01:36 PM
  8. Mattap's Avatar
    I am actually seeing the same problem with Netflix. Seems like it's buffering. I know it's not my internet because I have a roku and there is no problem, it seems like it's just with Netflix.
    12-28-2016 01:35 AM

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