1. itsnotmeitsyou's Avatar
    I just purchased an Apple TV 4 on Black Friday and I'm having a big issue with Netflix. The streaming quality is terrible. The picture is super grainy and camera movements are choppy. Very similar to watching an old VHS. I know it's not my Netflix settings (4K plan set to 'high') and the picture is great if I stream from my TV or PS4. The weird thing is it's only Netflix. Streaming YouTube, for example, has a good picture on the Apple TV.

    2nd question, does the Apple TV limit all streaming services to 1080p, or just native Apple apps?

    Thanks in advance!
    11-27-2016 11:49 AM
  2. MarkY3130's Avatar
    1080 is the max output from the Apple TV. Not sure why the streaming quality isn't good for you as I haven't had that issue.
    pkcable likes this.
    11-27-2016 11:58 AM
  3. Carmen Ng's Avatar
    my netflix works pretty well. i stream it either on my iphone or my laptop.
    11-29-2016 02:33 AM
  4. Annie_M's Avatar
    I stream Netflix on my iPad 2 all the time without issue. I hope you're able to figure it out soon!
    11-29-2016 08:54 AM
  5. frrc21's Avatar
    My Netflix streaming in Apple has been good too, perhaps you should contact Netflix directly so they can try to help you, since that's a rather odd thing to happen
    12-01-2016 07:33 AM
  6. Michelle Haag's Avatar
    That's a bummer! Did you figure out what was causing the issue?
    12-06-2016 12:14 PM
  7. pkcable's Avatar
    Your internet provider maybe? OR a crappy router?
    Laura Knotek likes this.
    12-12-2016 02:36 PM
  8. Mattap's Avatar
    I am actually seeing the same problem with Netflix. Seems like it's buffering. I know it's not my internet because I have a roku and there is no problem, it seems like it's just with Netflix.
    12-28-2016 02:35 AM

Similar Threads

  1. Replies: 12
    Last Post: 01-24-2017, 09:02 AM
  2. iPhone 7 plus call quality
    By Pato89 in forum iPhone 7 Plus
    Replies: 9
    Last Post: 11-21-2016, 06:17 PM
  3. Low phone volume on iPhone 6+
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 11-06-2016, 02:05 AM
  4. screan shows low battery overtop my pass code can not move it
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 11-02-2016, 01:56 PM
  5. Replies: 8
    Last Post: 10-26-2016, 02:18 PM