12-15-2015 04:58 PM
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  1. iMore Question's Avatar
    iMore Question
    Both TVs have been working fine. We had a snow storm yesterday./ Could that be causing the problem?
    12-14-2015 07:22 AM

  2.  Rob Phillips said: Dec 14 2015 | 9:28 am EST Best Answer

    Welcome to iMore! I haven't experienced this problem nor have I read about others with this issue on iMore. It's especially peculiar considering it's happening on two different AppleTVs. Have you tried hard resetting both devices? Using your AppleTV remote, hold down the menu button and down arrow until the white light starts blinking. You can also just unplug the unit itself, wait a few seconds, and then plug it back in.
  3. Rob Phillips's Avatar
    Rob Phillips
    Welcome to iMore! I haven't experienced this problem nor have I read about others with this issue on iMore. It's especially peculiar considering it's happening on two different AppleTVs. Have you tried hard resetting both devices? Using your AppleTV remote, hold down the menu button and down arrow until the white light starts blinking. You can also just unplug the unit itself, wait a few seconds, and then plug it back in.
    12-14-2015 09:28 AM
  4. robertk328's Avatar
    robertk328
    Champion
    Ambassador
    Moderator
    Definitely odd. I would be surprised if a reset didn't fix it.
    12-15-2015 04:03 PM
  5. Just_Me_D's Avatar
    Just_Me_D
    I highly doubt a snow storm damaged both your TV devices, especially to the point where both devices are displaying a pic of a "large guitar" on the TVs they're connected to. It's definitely odd that the atv's are affected, but not the TVs they're connected to. Anyway, connect them to your computer and restore them via iTunes.
    12-15-2015 04:58 PM
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