1. ljparker182's Avatar
    My apple tv just has an apple logo, I can hear the remote working but am getting no image. I have done the update and restore on my macbook but still all I get is an apple logo when plugged back into my tv. What can I do now?

    I have also held down the down button and menu button at the same time as well as the menu and the play button at the same time. All leaving my stuck on the apple logo but i can hear the remote working just fine.
    06-01-2015 04:06 PM
  2. pkcable's Avatar
    Ok based on what I have read you will need to get a USB cable and connect the device to your Mac or PC and to iTunes and reinstall the firmware. You MIGHT already have one if you have or have had any other phones like Android, BlackBerry or Windows phones, they all come with the right kind, a micro USB cord. Your iphone cord won't work.
    06-01-2015 04:38 PM

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