1. iMassguy's Avatar
    Apple TV has been working fine since I bought it a few weeks ago. Watched Netflix last night, all good. Now I'm getting a message that says - This content requires HDCP for playback.

    I checked the HDMI cables, swapped cables, bypassed the switcher that provides signal to the tv from Directv or Apple TV and have totally unplugged the Apple TV twice. Nothing. Video starts to play for about 4-5 seconds after I unplug it for about 20 seconds and then it pauses. Happening with Netflix, Hulu and trailers. YouTube works fine as does Radio. I read info posted by iMore about this. It said to do exactly what I did. Am I missing something?

    09-30-2012 11:08 AM
  2. kch50428's Avatar
    HDCP... High-bandwidth Digital Content Protection... try a different HDMI cable... if that doesn't help - see Apple TV (2nd generation): About Apple TV and HDCP -- And if you can, see if the TV manufacturer has any means of updating your TV firmware - and make sure you have the latest for your set.
    09-30-2012 11:28 AM
  3. iMassguy's Avatar
    Thanks for the info! I called Apple after I posted this. They suggested unplugging the TV for 20 seconds and if that didn't work, to reset the Apple TV. Then, if no luck with that, make an appointment at an Apple store. I was very surprised that everything worked fine after I unplugged the TV then plugged it back in. I didn't think that was going to take care of the problem.
    09-30-2012 11:58 AM
  4. kch50428's Avatar
    It may be well worth some web searching to see if your TV has a firmware update available and do that...
    09-30-2012 12:02 PM
  5. iMassguy's Avatar
    I never knew that could be done but I'll check into it.
    09-30-2012 07:53 PM

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