07-28-2016 12:16 PM
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  1. SWFLFFPM's Avatar
    SWFLFFPM
    1-11-15 (Sunday)
    MBA would not turn on-only a dull gray glow. Contacted chat support on my iPad. Troubleshooting didn't fix it. Tech tries to make Genius bar appointment-none available for at least one week. Next closest store (30 miles away) only has one appointment-Saturday (six days away). Offers mail in and I agree. Return box will arrive within two days.

    1-13-15 Mail in box arrives and I take it to FedEx that afternoon.

    1-15-15 FedEx delivers my repaired computer before noon. Less than 48 hours after I shipped it!

    Logic board replaced under AppleCare, saving me $150 or so according to EBay prices.
    01-16-2015 03:51 PM
  2. kch50428's Avatar
    kch50428
    That's how Apple rolls...
    Just_Me_D and Jonathan Pelaez like this.
    01-16-2015 03:54 PM
  3. Jonathan Pelaez's Avatar
    Jonathan Pelaez
    Originally Posted by SWFLFFPM
    1-11-15 (Sunday)
    MBA would not turn on-only a dull gray glow. Contacted chat support on my iPad. Troubleshooting didn't fix it. Tech tries to make Genius bar appointment-none available for at least one week. Next closest store (30 miles away) only has one appointment-Saturday (six days away). Offers mail in and I agree. Return box will arrive within two days.

    1-13-15 Mail in box arrives and I take it to FedEx that afternoon.

    1-15-15 FedEx delivers my repaired computer before noon. Less than 48 hours after I shipped it!

    Logic board replaced under AppleCare, saving me $150 or so according to EBay prices.
    Thanks
    02-03-2015 02:17 AM
  4. Larry Cook1's Avatar
    Larry Cook1
    As they say "It just works".
    07-28-2016 12:16 PM
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