[tommyboy08]

Hi everyone,

I'm not sure why I have this problem but, when I'm listening to a song and click on the "...", I want to click on the song/artist to see more from him but it always tells me "Unknown album" "Unknown artist" and got a blank page.
It's quite boring as I would like to switch from Deezer to Apple music but this bug don't make me want to switch.

Thanks if someone can help me.

Ps: sorry for my english as it may not be perfect ..

[Just_Me_D]

I'm not able to reproduce the problem. I am able to see the album and other songs when I select the dots whether listening to beats1 radio or via songs I've searched. Try rebooting your device or signing out and then signing back in to Music.

[tommyboy08]

Thanks for the answer.
But even after rebooting the phone or log off/log in I still have the problem. Every artist/song. I looked at several forum and never found someone else getting the problem.
Got this screen each time I try to click on the song in the "..." menu.

(

[Just_Me_D]

I hear you., and I'm sorry I don't have an answer for you.

[tommyboy08]

Well at least you tried

Thanks anyway

[crankerchick]

I have gotten this before. Not always but I have gotten it as well as an entirely blank page.


Sent from my iPad using Tapatalk

[tommyboy08]

And how have you done to avoid this blank page ?

Thanks

[crankerchick]

I don't think there's anything to be done. It seems like it's a server side issue.