1. tommyboy08's Avatar
    Hi everyone,

    I'm not sure why I have this problem but, when I'm listening to a song and click on the "...", I want to click on the song/artist to see more from him but it always tells me "Unknown album" "Unknown artist" and got a blank page.
    It's quite boring as I would like to switch from Deezer to Apple music but this bug don't make me want to switch.

    Thanks if someone can help me.

    Ps: sorry for my english as it may not be perfect ..
    07-23-2015 04:00 AM
  2. Just_Me_D's Avatar
    I'm not able to reproduce the problem. I am able to see the album and other songs when I select the dots whether listening to beats1 radio or via songs I've searched. Try rebooting your device or signing out and then signing back in to Music.
    07-23-2015 09:55 AM
  3. tommyboy08's Avatar
    Thanks for the answer.
    But even after rebooting the phone or log off/log in I still have the problem. Every artist/song. I looked at several forum and never found someone else getting the problem.
    Got this screen each time I try to click on the song in the "..." menu.

    (Boring bug with Music-unnamed.png
    07-23-2015 10:53 AM
  4. Just_Me_D's Avatar
    I hear you., and I'm sorry I don't have an answer for you.

    Boring bug with Music-imageuploadedbytapatalk1437664237.944742.jpg

    Boring bug with Music-imageuploadedbytapatalk1437664248.157542.jpg
    tommyboy08 likes this.
    07-23-2015 11:10 AM
  5. tommyboy08's Avatar
    Well at least you tried

    Thanks anyway
    Just_Me_D likes this.
    07-23-2015 11:31 AM
  6. crankerchick's Avatar
    I have gotten this before. Not always but I have gotten it as well as an entirely blank page.


    Sent from my iPad using Tapatalk
    Last edited by crankerchick; 07-29-2015 at 10:45 AM.
    07-25-2015 12:11 AM
  7. tommyboy08's Avatar
    And how have you done to avoid this blank page ?

    Thanks
    07-28-2015 02:51 AM
  8. crankerchick's Avatar
    I don't think there's anything to be done. It seems like it's a server side issue.
    tommyboy08 likes this.
    07-29-2015 10:45 AM

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