07-22-2015 12:01 AM
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  1. David Quirk's Avatar
    David Quirk
    Is anyone else getting this error when trying to download music for offline listening? I'm getting it literally hundreds of times when trying to download a playlist of around 2500 songs. It's my only issue with Apple Music so far but it's a big one.....Unable to download song error-img_0105.jpg
    07-20-2015 11:51 PM
  2. Flow39's Avatar
    Flow39
    I'd try rebooting your phone. Also, have you had this error happen more than once? If it has, I'd contact Apple or go to the Apple Store. If not, I'd just wait and try again in a few hours or so.
    DQSooner likes this.
    07-21-2015 12:55 AM
  3. DarkCutter's Avatar
    DarkCutter
    Hi David & Apple_iOS
    Some users are able & unable to download songs offline is because some of Apple Services are down. I was also wondering why the same thing was happening to me, started happening since 7:50AM MDT here in Canada.

    Here's what's currently down
    App Store
    Apple Music
    Apple TV
    iBook Store
    iTunes in The Cloud
    iTunes Match
    iTunes Store
    iTunes U
    Mac App Store
    OS X Software Update
    & Volume Purchase Program
    Last edited by DarkCutter; 07-21-2015 at 10:48 AM. Reason: Adding Name & editing text
    DQSooner likes this.
    07-21-2015 10:43 AM
  4. DarkCutter's Avatar
    DarkCutter
    Originally Posted by DarkCutter
    Hi David & Apple_iOS
    Some users are able & unable to download songs offline is because some of Apple Services are down. I was also wondering why the same thing was happening to me, started happening since 7:50AM MDT here in Canada.

    Here's what's currently down
    App Store
    Apple Music
    Apple TV
    iBook Store
    iTunes in The Cloud
    iTunes Match
    iTunes Store
    iTunes U
    Mac App Store
    OS X Software Update
    & Volume Purchase Program
    Follow Up
    All Apple Services have been restored and are now up & running
    DQSooner likes this.
    07-21-2015 02:59 PM
  5. DQSooner's Avatar
    DQSooner
    I've tried rebooting several time with no luck and then this morning while I was trying to download the remainder of the playlist, all of the songs suddenly deleted. May have to visit the Apple Store tomorrow if it continues. There is a big discussion on this issue on the Apple Discussion boards so I hope they are made aware of it soon. Pretty frustrating....
    07-21-2015 04:42 PM
  6. DQSooner's Avatar
    DQSooner
    UPDATE-spent about an hour on the phone with Apple tonight and it seems like Apple Music can't handle trying to download large playlists without it gumming up the process. I ended up splitting my playlist into smaller ones (200 tracks or less) and so far it seems to be working fine. Not perfect but it works....
    07-22-2015 12:01 AM
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