1. iMore Question's Avatar
    Today I scrolled in some apps and suddenly my screen turned black - like the iPhone shut down due to low battery.
    I tried everything the internet says:
    - Hard reset (holding both sleep and home for 10 sec/30 sec, holding sleep for 5 seconds then add the home for 10/30 sec)
    - Software update
    - Restore
    - Factory reset via recovery mode
    I can receive calls and by guessing where the slider is, I can answer the call.
    Before I did a fac reset, I managed to sync the device with iTunes, by remembering they location of the code digits and approx location of the confirm button for the authorization of the computer. Still a no-go.
    Anyone got any idea what can I do about it? What might be the cause?
    11-18-2015 02:22 PM
  2. kataran's Avatar
    Sounds like a hardware issue. You need to take it to an authorized shop or if it's still under warranty take it to an Apple Store
    11-18-2015 04:30 PM

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