Why can't I make a call with Facetime on my iPod even if I entered my sister's number?

[iMore Question]

i cannot call on facetime on ipod even if i entered my sister's number...pls help

i entered my sister's number on facetime..hers is iphone, mine is ipod touch... I cannot call her still..

 

[kch50428]

Re: i cannot call on facetime on ipod even if i entered my sister's number...pls help

https://support.apple.com/en-us/HT204168
https://support.apple.com/en-us/HT204065
https://support.apple.com/en-us/HT201422

 

[phreddyl]

Re: i cannot call on facetime on ipod even if i entered my sister's number...pls help

also make sure that your iOS is up to date- I know my niece had an issue and the update fixed it