1. mumblecrap's Avatar
    I’ve been trying to install an app but keep getting a message saying “there is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information”

    I’ve looked though my account, there’s no pending payments or errors. Oddly enough, my dad, who is the family organizer, is able to download apps. Any idea how I can fix this?
    02-16-2020 01:30 PM
  2. Just_Me_D's Avatar
    I’ve been trying to install an app but keep getting a message saying “there is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information”

    I’ve looked though my account, there’s no pending payments or errors. Oddly enough, my dad, who is the family organizer, is able to download apps. Any idea how I can fix this?
    Yes, get with your dad and have him take care of it.
    Ledsteplin and Lee_Bo like this.
    02-16-2020 02:06 PM
  3. kataran's Avatar
    Welcome to iMore

    We would like to know how your issue got resolved

    Enjoy and Post Often
    02-16-2020 07:11 PM
  4. Lee_Bo's Avatar
    “there is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information”

    “Oddly enough, my dad, who is the family organizer......”
    I believe you answered your own question.
    02-17-2020 09:13 AM

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