Why am I not able to download a free app on my phone?

[mumblecrap]

I’ve been trying to install an app but keep getting a message saying “there is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information”

I’ve looked though my account, there’s no pending payments or errors. Oddly enough, my dad, who is the family organizer, is able to download apps. Any idea how I can fix this?

 

[Just_Me_D]

I’ve been trying to install an app but keep getting a message saying “there is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information”

I’ve looked though my account, there’s no pending payments or errors. Oddly enough, my dad, who is the family organizer, is able to download apps. Any idea how I can fix this?

Yes, get with your dad and have him take care of it.

 

[kataran]

Welcome to iMore

We would like to know how your issue got resolved

Enjoy and Post Often

 

[Lee_Bo]

“there is a billing problem with a family member's previous purchase. Ask the family organizer to update their billing information”

“Oddly enough, my dad, who is the family organizer......”

I believe you answered your own question.