1. Miyaa999's Avatar
    I redownloaded two apps for my iPhone 6 from the same provider. I purchased a yearly subscription for one, but it did not appear when I accessed this app the following day. When I tried to restore it, I get an “Restore Failed! No subscription could be found for your account.” I do have an official receipt from Apple (I also see it in the Purchase History section), but I do not see the subscription in the list of active subscriptions. I do see two previous expired monthly subscriptions for these apps. I don’t know what to do and Apple doesn’t seem to have anything in their support forums about this. I have deleted and redownloaded the app again to see if that works, but I got the Restore Failed error message again. Help!
    02-18-2018 04:06 PM
  2. Just_Me_D's Avatar
    I don’t know, but I recommend you contact the developer.
    02-19-2018 04:42 PM
  3. Ledsteplin's Avatar
    If all else fails, on your iTunes receipt is a report a problem option. Go there and they should help you stop the subscription. Then try again if possible with a new subscription.

    Miyaa999 likes this.
    02-19-2018 10:31 PM

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