12-05-2013 05:00 PM
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  1. AgentHeracles's Avatar
    AgentHeracles
    Moderator
    I am trying to redeem a code for a game and when I do the initial password input it pops up with that saying that it is unable to process the request try again later with the option of cancel or retry. Has anybody seen anything like this? This is the first time that I have received this. I have logged out and even reset password and now I can't even log back in. I am on 5s with 7.0.4
    Last edited by Lt_Solorna; 12-05-2013 at 10:26 AM. Reason: added new info
    12-05-2013 09:51 AM
  2. Just_Me_D's Avatar
    Just_Me_D
    I don't recall getting a message like that. The only ones I've ever gotten were the ones that stated that the code had already been redeemed.
    12-05-2013 10:26 AM
  3. AgentHeracles's Avatar
    AgentHeracles
    Moderator
    This is actually with my own password, I can't even get to even paste a typed version in.
    12-05-2013 10:28 AM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Lt_Solorna
    This is actually with my own password, I can't even get to even paste a typed version in.
    Oh okay. Unless something is messed on on Apple's end, try logging out of the iTunes & App Store, rebooting your device and then log back in and try again to see if that helps.
    12-05-2013 10:31 AM
  5. AgentHeracles's Avatar
    AgentHeracles
    Moderator
    I have tried a second reboot and still receiving this. IDK, It might just be on apples end.
    Just_Me_D likes this.
    12-05-2013 10:47 AM
  7. AgentHeracles's Avatar
    AgentHeracles
    Moderator
    Update: Good news! I just tried to sign in through settings and it asked about Payment info. Now working.
    12-05-2013 04:57 PM
  8. kch50428's Avatar
    kch50428
    I saw mention on Twitter earlier today there was an issue affecting some users that involved this 'fatal error'... apparently on Apple's end that's now remedied.. at least for the OP...
    Just_Me_D likes this.
    12-05-2013 05:00 PM
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