App Update Screen is Blank on iPad2

Victoria Martinez

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Jul 29, 2013
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We have 2 iPads and both are experiencing this issue. Glad to know I am not alone and that they are working on it. Thought it was a glitch since we just recieved them two weeks ago.
 

GlitterQueen

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Jul 29, 2013
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Mine stopped working this weekend, my original iPad works fine. I tried turning off with wake/sleep and home button, still not working. Hope they figure this out soon, it's a PITA!
 

guitarman85

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Jul 6, 2012
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I'm on day four, still with a blank update screen on two iPads, although I can update via the purchase screen.

My apps have been purchased with two different IDs and switching is also a little flakey. (This might explain why guitarman85 can't update last two?)

Hoping this gets fixed...and that Apple sets up way to merge two Apple IDs too.

My purchases are all on 1 apple id. I just mentioned my dad to indicate that it was not isolated to me and my iPad. Still not working, and just for giggles I reset my iPad and restored from an icloud backup with no luck. Definitely a server side thing at apple somewhere.
 

Cybersco

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RJ, I have the same problem, and have resorted to exactly the procedure you describe. It is even more than tedious if you haven't used the device for a few days, and there are 20+ updates.
 

VincenzOH

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After failing, then working properly for 2 days, the problem is back again. You can tell if you will have the problem when you have no updates pending. In App Store, check for updates. You should see pending updates or, if none, "all apps are up to date". If there's just a blank screen there's a problem.
 

toolbelt54

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Jul 30, 2013
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I have tried this too and have been able to update most everything but the Updates tab still shows a few. So this didn't cover everything. Like other's I've also rebooted, reset, etc., etc. All to no avail. I'm looking forward to the OS update that fixes this!
 

Eileen89

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Apr 27, 2011
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I have had no app update issues at all on my iPad Mini running 6.1.3. Just updated this app a few minutes ago after the badge showed up telling me there was an update available.

emegyve7.jpg



Sent from my iPad Mini using Tapatalk 2
 

CDG

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You are lucky IR. this is what the my iPad2 update page shows - blank.
 

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Eileen89

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Apr 27, 2011
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You are lucky IR. this is what the my iPad2 update page shows - blank.

I see what you mean, and still don't understand why the updates are working for some but not all. If it was a software related issue, I would think this issue would occur on all iPads running iOS 6.1.3. However, this isn't the case based on both of our screenshots.


Sent from my iPad Mini using Tapatalk 2
 

John Yester

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I again, updated 6 apps last evening...

I did however get a blank screen a few days ago. But reboot fixed it for me.
 

Norm Shaw

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Still not working on my iPad 3. I was able to do the "Purchased" work around and get the count down to 1 from 3 but the Updates screen still shows up blank.
 

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