1. J Gregory's Avatar
    I have two sets of Airpods, after about an hour of play (from iPhone 11), the left one (with both sets) disconnects. I also have an LG bluetooth headphones, a Bose Soundwear, and a few others (headphones geek, I guess). This problem does not occur with any other bluetooth headphone, suggesting it's AirPod-specific and not an overall bluetooth interference problem. I have done the "forget device" and re-set routine a dozen times with both Airpod sets, nothing changes. Any thoughts?
    04-15-2020 11:41 PM
  2. Just_Me_D's Avatar
    Please reach out to Apple Support regarding this issue. I e not encountered anything like that with the AirPods, but I’ve not used them with an iPhone 11. If others have experienced something similar, they’ll reply soon. In the meantime, please reach out to Apple Support.
    04-16-2020 06:06 AM
  3. Lee_Bo's Avatar
    I had the original AP's with my 7+. I got the second gen AP's with my 8+. I now have the Pro's with my 11 Pro Max and none of them experienced that specific issue.

    Well, let me clarify that. When one dropped, the other was right behind it as the batteries were drained. But never had one just drop after an hour.
    04-16-2020 09:15 AM
  4. Annie_M's Avatar
    I've never had this happen with my AP Pros... I would definitely contact Apple Support!
    04-16-2020 09:59 AM

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