1. edswife1970's Avatar
    When I take out one airpod, the other one is supposed to stop playing but it doesn’t. I’ve toggled off and on the automatic ear detection and I even “forgot the device” and then re-paired it. It’s important for that feature to work because I use them at work and if I have to answer the phone or talk to somebody I need for the music to stop – LOL

    Any suggestions or do I have to take them back to Apple??
    07-30-2018 11:25 AM
  2. Quis89's Avatar
    You've done everything I would have thought to do. I'd say the Apple Store is your next move.
    07-30-2018 12:07 PM
  3. Lee_Bo's Avatar
    What app(s) are you using with your airpods?
    07-30-2018 12:17 PM
  4. edswife1970's Avatar
    What app(s) are you using with your airpods?
    Just Amazon music right now.
    07-30-2018 12:47 PM
  5. Just_Me_D's Avatar
    When I take out one airpod, the other one is supposed to stop playing but it doesn’t. I’ve toggled off and on the automatic ear detection and I even “forgot the device” and then re-paired it. It’s important for that feature to work because I use them at work and if I have to answer the phone or talk to somebody I need for the music to stop – LOL

    Any suggestions or do I have to take them back to Apple??
    When you take the one out of your ear, are you holding it in a manner that covers the sensor? If so, the music will continue to play.
    07-30-2018 06:30 PM
  6. edswife1970's Avatar
    When you take the one out of your ear, are you holding it in a manner that covers the sensor? If so, the music will continue to play.
    No, I wasn’t. I have done two things including turning Bluetooth off and on and making sure to kind of roll the AirPods out of my ear instead of just pulling them out. So far they are working properly now! I just don’t know which thing fixed the problem – ha ha.
    Just_Me_D likes this.
    07-31-2018 08:29 AM

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