09-15-2016 05:31 PM
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  1. fabio984's Avatar
    fabio984
    Hi, I ordered a mophie case from their website (ebay is full of fakes). The problem is:

    When I use the silent switch with the case, I can't turn it off after turn it on. I must take the iPhone out of the case to put the silent off...
    I have a mophie AIR and I don't have this problem, only with this mophie plus.
    Does anyone have this problem two?! It's a 119$ product, and apple sells it.
    07-29-2016 02:38 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by fabio984
    Hi, I ordered a mophie case from their website (ebay is full of fakes). The problem is:

    When I use the silent switch with the case, I can't turn it off after turn it on. I must take the iPhone out of the case to put the silent off...
    I have a mophie AIR and I don't have this problem, only with this mophie plus.
    Does anyone have this problem two?! It's a 119$ product, and apple sells it.
    Hopefully, members who use that particular case will reply soon. Having said that, please keep in mind that just because Apple sell a certain non-Apple product doesn't mean they have to assume the responsibility for the product's shortcomings. I recommend you contact the actual makers of the case to inquire.
    07-30-2016 10:32 AM
  3. fabio984's Avatar
    fabio984
    Mophie sent me a new case. Working perfect.
    09-15-2016 05:31 PM
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