Unfortunately, I tend to agree. However, a rep said everything would ship together- phone and accessories. So I took the accessories off the order since on their own they qualify for free shipping. I doubt this will make a difference but who knows.
I tried to order from Verizon but when added a line it looked like It created not just a second line but a second plan.There were no Verizon reps on the phone to help walk me thru. On all my devices, although I tried ordering at 3 am eastern, I couldn't access the apple site until close to 4. What was the point of waking up to order?