1. VikkorMallanson's Avatar
    I just looked up the "World Ease" shipping mentioned in post 183. This is a service from UPS to consolidate shipments for customs clearance.

    From their website: "Clears customs as a single unit, reducing documentation and saving time. Provides guaranteed time-in-transit times. Offers detailed tracking visibility for every package in the shipment. Enables customs brokerage savings for UPS Standard shipments"

    Just imagine if iPhones had to clear customs individually. Hilarity would ensue. We would be lucky to get our phones by Christmas.
    Last edited by VikkorMallanson; 09-16-2012 at 04:25 PM.
    09-16-2012 04:23 PM
  2. bmxfreak995's Avatar
    I hope so since I finished my order by 2:59AM EST! This will be the first time I pre-order any phone but I've had every single iPhone since the first one on AT&T and moved to Verizon on the iPhone 4 because of coverage. Now does Verizon send another email once it ships?
    Honestly, I don't remember. I think they do because typically they use fedex but sometime they have used ups for the iPhone. The reason I think they send another is because I always track through the fedex or ups tracking sight.
    09-16-2012 04:32 PM
  3. resplendent2209's Avatar
    Guys,

    Try going to UPS website and use 'Track by reference' option and enter your phone number as reference and click on 'Track' and you might be able to find that it has been shipped already.

    Additionally you could also enter the destination country and Zip code.

    I did the same. Apple.com says 'preparing for shipment' but when I went to UPS, I found out that my IPhone 5 has been shipped already and it was shipped yesterday.

    No mention of China in my case. Coming from Nashville, TN.
    rpol86, first_mvp, Guacho and 1 others like this.
    09-16-2012 04:34 PM
  4. first_mvp's Avatar
    Talked to an Apple rep. earlier and he mentioned that depending on the model of the phone, the location from where they ship differs. Those that are seeing advanced stages of shipment are getting their device from a factory that's further away to account for shipping lead times. I ordered a black 16gb att from apple.com and my status is "processing items" with delivery for 9/21. My brother who put in his order, five minutes apart, has a "preparing to ship" status for his 64gb black att from apple.com and same delivery date. Guess the moral of the story is patience.
    09-16-2012 04:40 PM
  5. first_mvp's Avatar
    Well I just checked status and its now "preparing to ship".
    09-16-2012 04:43 PM
  6. Premium1's Avatar
    I hope so since I finished my order by 2:59AM EST! This will be the first time I pre-order any phone but I've had every single iPhone since the first one on AT&T and moved to Verizon on the iPhone 4 because of coverage. Now does Verizon send another email once it ships?
    yes they will send another email once the phone ships.
    rpol86 likes this.
    09-16-2012 04:43 PM
  7. rpol86's Avatar
    anyway to track a order thru apple even though you ordered from the carrier?
    09-16-2012 04:46 PM
  8. Guacho's Avatar
    Guys,

    Try going to UPS website and use 'Track by reference' option and enter your phone number as reference and click on 'Track' and you might be able to find that it has been shipped already.

    Additionally you could also enter the destination country and Zip code.

    I did the same. Apple.com says 'preparing for shipment' but when I went to UPS, I found out that my IPhone 5 has been shipped already and it was shipped yesterday.

    No mention of China in my case. Coming from Nashville, TN.
    Yes, this worked for me, I entered my home phone number, country and zip code, it says the package is leaving China today....
    09-16-2012 04:58 PM
  9. dchandler's Avatar
    anyway to track a order thru apple even though you ordered from the carrier?
    No you can't do that, you have to track with who you order from
    09-16-2012 04:58 PM
  10. Guacho's Avatar
    Here it is, Apple website still showing " preparing for shipment"...
    09-16-2012 05:02 PM
  11. pyfgcrl's Avatar
    Okay. So here's what I know (and what I don't):

    The first two characters in the iPhone 5 serial are the factory it was made in
    Characters 4-5 are the production week
    Characters 6-8 are your particular phone's identifying number based on the production week above (this is essentially what identifies your phone among all others, e.g. the 1234th phone manufactured in Zhengzhou in week 36)
    The last 4 characters identify the model, including: Carrier, color, capacity, etc.

    I have two iPhone 5 phones on the way. One is 64GB, white, at&t - the other is 64GB, black, at&t.

    The serial of one is: F17JD...F38Y
    The second one is: DNPJC...F38W

    Anyone care to help me figure out which one is black, and which one is white?

    You can use https://supportprofile.apple.com/MySupportProfile.do to get your new iPhone's serial number
    and you can use Klantenservice: Serienummers to look up your production week and factory.

    I know that DN is Chengdu, and F1/F2 are probably both in the Zhengzhou Technology Park which is a new factory that's building a lot of iPhone 5's. C1, not really sure.

    Thanks for your help, folks.
    09-16-2012 05:08 PM
  12. VikkorMallanson's Avatar
    Yes, this worked for me, I entered my home phone number, country and zip code, it says the package is leaving China today....
    Do you have to specify your phone number in a specific way? That is, do you use dashes or parens, or just string the numbers together?
    09-16-2012 05:10 PM
  13. yeyeman9's Avatar
    Has anyone that ordered from a carrier been able to do that "Track by Reference"?
    09-16-2012 05:28 PM
  14. UKFan643's Avatar
    Has anyone that ordered from a carrier been able to do that "Track by Reference"?
    I ordered from VZW and I haven't gotten it to work.
    09-16-2012 05:43 PM
  15. pendragyn's Avatar
    Yes, this worked for me, I entered my home phone number, country and zip code, it says the package is leaving China today....
    Worked for me as well. Order processed yesterday, and origin scan in Nashville this morning. Scheduled to be delivered by 3:00 on Friday the 21st.
    09-16-2012 06:09 PM
  16. attathomeguy's Avatar
    I ordered from VZW and I haven't gotten it to work.
    I ordered from Apple Store App at 12:07am PST and I am a verizon customer. I tracked via my credit card billing phone number and found on of my lines is getting ready to leave china via ups
    09-16-2012 06:21 PM
  17. Doc Z's Avatar
    I had a revelation. What is the point of pre-ordering if you don't get your phone on the 21st? My ship date is October 5th, that's outrageous for a pre-order. Surely one will pop up in stores in that 2 week period?
    09-16-2012 06:23 PM
  18. LSglock89's Avatar
    I had a revelation. What is the point of pre-ordering if you don't get your phone on the 21st? My ship date is October 5th, that's outrageous for a pre-order. Surely one will pop up in stores in that 2 week period?
    When the 4s came out...it was a month almost two till the local vzw got stock of the one my friend wanted.
    09-16-2012 06:24 PM
  19. Neutrino's Avatar
    Although Apple status isn't current, UPS is. I wonder what I should be expecting from China???
    09-16-2012 06:26 PM
  20. Alienware_51#IM's Avatar
    I had a revelation. What is the point of pre-ordering if you don't get your phone on the 21st? My ship date is October 5th, that's outrageous for a pre-order. Surely one will pop up in stores in that 2 week period?
    Lol I ordered at 1:15AM PDT on the 14th and have the same 2 week, Oct. 5th delivery date. I'm bummed, but still have a glimmer of hope that will delivery it before the 5th.


    Sent from my iPad using Tapatalk HD
    09-16-2012 06:32 PM
  21. johnp#AC's Avatar
    I got in right away at 3 EST on the Verizon preorder as a new customer. Their stupid website wouldn't let me enter my credit card billing address (it is a P.O. Box) it had to be the same street address where the phone was shipping. I still haven't received an order confirmation and it is long past 24 hours. It hasn't hit my credit card even as an authorization.

    So I called to give them my credit card billing address. The stupid rep said that preorders were only for existing customers and I shouldn't have been allowed to order. Even though I can go to their website right now and pick new customer and preorder. Whatever.....

    So am I screwed? The preorder status page states it is processing? To top it off I am porting in my number. This sucks and is stressful because I don't know if I have a new phone or not. I don't want them to kill off my old phone if I don't have a new one.

    This is why I left Verizon in the first place -- poor customer service and stupid reps.

    It sounds like many of you didn't get any order confirmation at all, right? So we just wait? Any new customers that preordered? Or all you existing customers?

    Thanks!
    09-16-2012 06:53 PM
  22. IIJBII's Avatar
    Nothing new here. It was the same w the 4S. The pre-orders will bet here on the 21st. This isn't their first rodeo.
    09-16-2012 06:55 PM
  23. tmadsen's Avatar
    I checked UPS using my phone number, and it says shipped on 9/15, and mine is in Nashville right now...come on Friday!!! It originated in the US, too.
    09-16-2012 06:57 PM
  24. pgood4's Avatar
    does checking ups only work if you ordered directly from Apple? I ordered from AT&T through my business and received confirmation of arriving as soon as 9/21, but ATT's site still says pending since it's a pre-order.
    09-16-2012 07:07 PM
  25. first_mvp's Avatar
    Which models are coming from Nashville and which from China?
    09-16-2012 07:09 PM
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