1. Fausty82's Avatar
    It's funny, we go to this dance every time there is a new iPhone release. They are very good at getting the phones there on time. Mine still says preparing to ship. However, I looked up the information on UPS as described in this forum and mine shows it left Anchorage for somewhere in California. If it says it will be delivered on 9/21 it will be delivered on 9/21
    Well, I haven't posted on this before, because, frankly, even though I am excited and anxious to get my hands on the iPhone 5, it truly isn't a matter of life or death. If it gets here on time (and it might), great. If it doesn't, it will get here when it gets here. I will survive either way... was just posting my situation.

    In the past, I have always gotten shipping/tracking info in advance... and was just saying that I haven't gotten anything this time around. I did look into the UPS tracking thing using a reference number and found nothing... but regardless, it will be here sooner or later. Not worth getting one's knickers in a knot over.
    Exxod likes this.
    09-18-2012 07:34 PM
  2. Behshad's Avatar
    Well, I haven't posted on this before, because, frankly, even though I am excited and anxious to get my hands on the iPhone 5, it truly isn't a matter of life or death. If it gets here on time (and it might), great. If it doesn't, it will get here when it gets here. I will survive either way... was just posting my situation.

    In the past, I have always gotten shipping/tracking info in advance... and was just saying that I haven't gotten anything this time around. I did look into the UPS tracking thing using a reference number and found nothing... but regardless, it will be here sooner or later. Not worth getting one's knickers in a knot over.

    Did you order yours from AT&T website ?!
    09-18-2012 07:50 PM
  3. Fausty82's Avatar
    Nope, from Apple via the apple store app.
    09-18-2012 07:58 PM
  4. coreymcl's Avatar
    Starting to get nervous since I haven't seen my credit card charged yet. So I sent a message to Verizon support via their website and received the following email. I'm hoping this rep knows what he's talking about.

    Dear Valued Customer,

    Your order is being processed and is on track for 09/21 delivery.

    To check your order status, modify the payment type, or cancel your order, please visit:

    https://preorder.verizonwireless.com...cSearchInit.do

    For questions regarding your order, please reply to this email or call our Internet Order Center at 866-338-7390 Monday-Friday 8am-10pm or Saturday 8am-5pm EST.

    Thank you for using Verizon Wireless products and services.
    We appreciate your business.
    09-18-2012 08:07 PM
  5. JSho101's Avatar
    I still think AT&T will hit the 9/21 delivery date for the first round of orders. I, like so many of the rest of you, spoke to AT&T today. I got my confirmation email at 2:09 am CST (9 mins after orders went live). I figure surely I'm in the first batch. I got a 32 gig white iPhone 5. My CC charge is still pending and the status is processing / preparing for shipment. The AT&T dude told me the iPhone is at their shipping facility just waiting for the go-ahead from Apple to ship them out. He said they are being very strict about breaking the on-sale date, so AT&T is waiting to ship out. Honestly, shipping should happen tomorrow for most locations in the US to receive on Friday. IF my CC isn't charged or I don't see tracking by tomorrow (Wednesday) then I'll be worried.

    I know for each rep you talk to you get a different answer, but I think what this guy said is probably pretty accurate. I don't see any reason why we wouldn't get our phones on 9/21 if you ordered within the first hour or two and your confirmation email said 9/21.

    Maybe I'm just being overly positive, but I'm still expecting mine on Friday.
    G8trMom09 likes this.
    09-18-2012 08:10 PM
  6. JSho101's Avatar
    Also, I'm pretty sure they can't / won't charge your CC until the item has shipped. So if you're seeing a CC charge that has actually gone thru (not just pending) then that should mean your phone has shipped. Maybe I'm not correct in thinking that though.
    09-18-2012 08:11 PM
  7. HarleyCurve's Avatar
    is this for pre-orders placed with AT&T or Apple.com? Or both????

    I wonder if at&t all of a sudden decided to not block facetime over cellular, and thus apple had to reflash all the at&t iphone 5's... wishful thinking I guess...
    I pre-order from At&T.

    I spoke with Apple and they told me that they have not pulled any of AT&T pre-orders. He even put me on hold and made few calls to confirm with upper sales management. Said it sounds like AT&T did not order enough in advance and was trying to make Apple look like the bad guys.

    They have opened a case will discuss the issue with AT&T and get back to me tomorrow.
    09-18-2012 08:36 PM
  8. HarleyCurve's Avatar
    Also, I'm pretty sure they can't / won't charge your CC until the item has shipped. So if you're seeing a CC charge that has actually gone thru (not just pending) then that should mean your phone has shipped. Maybe I'm not correct in thinking that though.
    The pending status on your cc takes away from your available balance and with AT&T 3 weeks away from my current ship date that means I could exceed my limit due to having a low limit on the card.
    09-18-2012 08:39 PM
  9. mtavenger55's Avatar
    Well my order has changed to: Your order has been sent for processing. I guess that's a good thing! But my expected ship date that was 9/21 now has nothing next to it! Hopefully that changes tomorrow! Still no tracking number though...
    09-18-2012 08:40 PM
  10. joekawasaki's Avatar
    Well my order has changed to: Your order has been sent for processing. I guess that's a good thing! But my expected ship date that was 9/21 now has nothing next to it! Hopefully that changes tomorrow! Still no tracking number though...
    Mine is the same way. Ordered from vzw @ 5:45am on 9/14.
    09-18-2012 08:47 PM
  11. jpayne80's Avatar
    The pending status on your cc takes away from your available balance and with AT&T 3 weeks away from my current ship date that means I could exceed my limit due to having a low limit on the card.
    How would that be any different if the phone was available to ship now, lol? But if it's just an authorization, it won't hang out there for 3 weeks. Most banks release that after 3-5 days.
    09-18-2012 08:54 PM
  12. resplendent2209's Avatar
    Anyone's left Louisville, KY?
    09-18-2012 08:55 PM
  13. HarleyCurve's Avatar
    Verizon site is even guaranteeing if I order today I will have by October 5th. AT$T is saying my order wil be ready to ship between the 4th to the 15th. They then said something about having 21 days to ship. That's when I hung up in fustration.
    09-18-2012 08:56 PM
  14. Behshad's Avatar
    I pre-order from At&T.

    I spoke with Apple and they told me that they have not pulled any of AT&T pre-orders. He even put me on hold and made few calls to confirm with upper sales management. Said it sounds like AT&T did not order enough in advance and was trying to make Apple look like the bad guys.

    They have opened a case will discuss the issue with AT&T and get back to me tomorrow.

    I think AT&T did mess up cause they were taking preorders for 9/21 hours after Apple changed theirs to 1-2 week delivery. Now AT&T has x amount of customers thinking they're getting it on release date and AT&T can probably fulfill a fifth of that amount , hence they're blaming it on Apple.
    09-18-2012 08:58 PM
  15. HarleyCurve's Avatar
    How would that be any different if the phone was available to ship now, lol? But if it's just an authorization, it won't hang out there for 3 weeks. Most banks release that after 3-5 days.
    They have put a hold on my cc for the $236. Which means that I have that much less available to charge. And my billing cycle will end before they actually charge the card.
    09-18-2012 08:58 PM
  16. big9erfan's Avatar
    The pending status on your cc takes away from your available balance and with AT&T 3 weeks away from my current ship date that means I could exceed my limit due to having a low limit on the card.
    A hold usually falls off in about 3 business days, which is prior to the device shipping
    09-18-2012 08:59 PM
  17. rough1200's Avatar
    FedEX picked up the phone I ordered 9am today and the tracking system showes it at my local FedEX sorting facility at 8:30 pm. It should be in my grubby little hands by Thursday worst case. FedEx delivered the Otterbox and screen protectors today. I placed the order for both phone and accessories 3:30am Friday.
    Last edited by Rough1200; 09-18-2012 at 09:11 PM.
    09-18-2012 08:59 PM
  18. big9erfan's Avatar
    FedEX picked up the phone I ordered 9am today and the tracking system showes it at my local FedEX sorting facility at 8:30 pm. It should be in my grubby little hands by Thursday worst case. FedEx delivered the Otterbox and screen protectors today. I placed the order for both phone and accessories 3:30am Friday.
    It will likely have a hold on it an not delivered till Friday . Don't be surprised if that's the case.
    09-18-2012 09:00 PM
  19. Chase S's Avatar
    FedEX picked up the phone I ordered 9am today and the tracking system showes it at my local FedEX sorting facility at 8:30 pm. It should be in my grubby little hands by Thursday worst case. FedEx delivered the Otterbox and screen protectors today. I placed the order for both phone and accessories 3:30am Friday.
    I'm doing my best as well to get FedEx to agree to let me pick it up at my local sorting facility. At the moment, I'm fighting an uphill battle.
    09-18-2012 09:04 PM
  20. big9erfan's Avatar
    They have put a hold on my cc for the $236. Which means that I have that much less available to charge. And my billing cycle will end before they actually charge the card.
    A hold will impact your available credit but not your balance so you won't accrue interest on a hold.
    09-18-2012 09:08 PM
  21. rough1200's Avatar
    It will likely have a hold on it an not delivered till Friday . Don't be surprised if that's the case.
    The E-mail says it was shipped two day delivery, that's the reason i said hopefully Thursday at the latest. I would not be too shocked if it was delivered Thursday because i recieved the Galaxy s 3 two days early.
    09-18-2012 09:19 PM
  22. glory1052's Avatar
    Go to the UPS site and on the Tracking Tab.......click on Track by Reference. In the Reference box....type your phone number. It will give you your tracking number and tell you where your phone is right now.

    Mine has been sitting in Louisville Ky since 12:07 am this morning!
    Thank you for the information. I followed your direction and found that my order has been shipped and is sitting in Louisville too! I was feeling kinda sad reading about others getting their tracking... wondering why I stayed up until the wee hours so I could be getting mine in the first wave. Yippee!!! I feel great again. Thanks so much for sharing. I am a total newbie here for posting but I have been stalking for awhile.

    FYI: Ordered from Apple at 2:10am central time. My order status still reads "Preparing for Shipment". My credit card was charged 9/15. I have not received any info from Apple regarding shipping/tracking as of this writing.
    Last edited by glory1052; 09-18-2012 at 09:31 PM. Reason: adding information
    09-18-2012 09:22 PM
  23. jstplnfrank#AC's Avatar
    Mine shows an arrival time of 451am today in Louisville, but shows it being shipped Next Day Air. It should be in my area tomorrow I would think.
    09-18-2012 09:22 PM
  24. jstplnfrank#AC's Avatar
    Thank you for the information. I followed your direction and low and behold mine is in Louisville too! I was feeling kinda sad reading about others getting their tracking... wondering why I stayed up until the wee hours so I could be getting mine in the first wave. Yippee!!! I feel great again. Thanks so much for sharing. I am a total newbie here for posting but I have been stalking for awhile.
    My tracking information didn't update until this morning around 8am, and then it showed a departure and arrival that wasn't there late last night. So it may have left Louisville already, I'm hoping mine did.
    09-18-2012 09:24 PM
  25. jpayne80's Avatar
    I'm doing my best as well to get FedEx to agree to let me pick it up at my local sorting facility. At the moment, I'm fighting an uphill battle.
    I'm going to at least try as well, because even though the final facility prior to delivery is 30 mins away, I'm in that town on Thursdays. However, my hopes aren't too high because I've tried that in the past and gotten a snicker and "we'd have to dig through a truck to find one box.". Fair enough.
    09-18-2012 09:26 PM
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