1. miketko's Avatar
    I pre ordered at 545am est and in have a delivery date of October 9. Looks like I'll be in line next week
    09-14-2012 02:18 PM
  2. Neutrino's Avatar
    I placed my iphone5 order on the Apple Store website within the first hour of preorder. I kept getting a message that site was undergoing maintenance. I ordered phone as soon as site maintenance ended at approximately 3:50 am eastern time..

    I was under the impression that if you preordered from Apple, you would receive it on the 21st. However, my confirmation at the time of the order said it would be shipped in 2 weeks. Now in my account it states that it would be shipped in 2 weeks and the phone will be delivered on October 3.


    Last year, I preordered the 4S on the apple store website many hours later, 9 am easternand I received the phone on the release date. I ordered mine much sooner this time out.

    What is going on? Does this delivery date mean anything or should it be updated at some point by Apple so hopefully, i will receive my phone on the release date.

    The only thing I can think of is that i ordered the 30 pin adapter and on the order it says it is available to ship "October." If this were to affect the ship date of the phone that would be a travesty!
    It was really unsual for preorders to be sold out within the first hour for delivery on launch day. Unfortunately, your place in the que is such that your order wont be fulfilled in the first wave. It may change as your place is updated, but unlikely.
    09-14-2012 02:50 PM
  3. salukibrandon's Avatar
    So I ordered this morning, but have yet to receive a confirmation email. I did however check on My Verizon and the line I purchased the phone for says:

    Our records indicate you recently purchased a device for this line of service but have not activated it yet. You have the option to proceed with your online equipment order after you have activated your new device, or you may contact Customer Service at (800) 922-0204 for further assistance.

    Is anyone else without the confirmation email?
    I ordered on Verizon about 8:30 CST this morning and still haven't gotten an email confirmation. It did tell me at the time that delivery was going to be 9/21. Guess we will see.
    09-14-2012 02:56 PM
  4. stockandroidguy's Avatar
    Called verizon to change shipping to my work and said they would have to cancel the order and then start from scratch I said no and hung up. Just thought I would let you guys know. Have you guys had any luck?
    09-14-2012 03:08 PM
  5. jpayne80's Avatar
    I ordered at about 3:15am EST. Both the link in my confirmation email and the preorders site show a 9/21 ship date for me. The status says "we received your order and it is in process." Is that what everyone else's says too?
    09-14-2012 03:29 PM
  6. laserguided's Avatar
    I called Verizon, and I got through relatively quick. The lady on the phone was really nice. She told me I had placed the order and some people just weren't getting confirmation emails. She told me that my phone will probably ship on Monday. I wonder if this means I will get it earlier than the 21st? I told her that I appreciated her and I understand she's probably had a lonnnnnngg day.
    09-14-2012 03:36 PM
  7. Neutrino's Avatar
    I ordered at about 3:15am EST. Both the link in my confirmation email and the preorders site show a 9/21 ship date for me. The status says "we received your order and it is in process." Is that what everyone else's says too?
    Yes. Your order seems on track for 9/21. Mine says the same.
    09-14-2012 03:37 PM
  8. miketko's Avatar
    well hopefully apple can try to get out more iPhone 5's earlier since there is such a demand. I know iphone is crazy popular but missing the first wave after an hour at launch in the early AM is crazy.. im curious how many devices were in the first wave. 50>? haha
    09-14-2012 03:42 PM
  9. stockandroidguy's Avatar
    I called Verizon, and I got through relatively quick. The lady on the phone was really nice. She told me I had placed the order and some people just weren't getting confirmation emails. She told me that my phone will probably ship on Monday. I wonder if this means I will get it earlier than the 21st? I told her that I appreciated her and I understand she's probably had a lonnnnnngg day.
    Wife would be thrilled if it ships on Monday here's hoping but wont hold my breath too much because I know how strict apple is about their release dates
    09-14-2012 04:01 PM
  10. pendragyn's Avatar
    Wife would be thrilled if it ships on Monday here's hoping but wont hold my breath too much because I know how strict apple is about their release dates
    They are very strict. They do tend to ship early but include instructions for the carrier to not deliver until the actual release date. Some people have gotten lucky and gotten theirs a day early in the past, but that is definitely not the norm.

    Edit: Oops, misread that to read "I don't know how strict apple is..." Kind of tired today, not sure why though.
    Last edited by pendragyn; 09-14-2012 at 04:09 PM.
    09-14-2012 04:05 PM
  11. stockandroidguy's Avatar
    They are very strict. They do tend to ship early but include instructions for the carrier to not deliver until the actual release date. Some people have gotten lucky and gotten theirs a day early in the past, but that is definitely not the norm.
    Yeah that's what I told her I guess we will see.
    09-14-2012 04:09 PM
  12. LaRocket's Avatar
    I ordered through the Apple Store. Will I receive another email that notifies me the iPhone was shipped? If so, will I then be able to track my order?
    I stood in line the last few times, but this time I ordered it to my place. Will I definitely get it on the 21st?
    09-14-2012 04:26 PM
  13. laserguided's Avatar
    That's just all going off what the customer service rep told me on the phone I ordered my phone about 2:58am EST, so I was in pretty early. Her words were, "... you'll probably get an email on Monday when it ships"
    09-14-2012 04:28 PM
  14. ECGcrackberry's Avatar
    I ordered on Verizon about 8:30 CST this morning and still haven't gotten an email confirmation. It did tell me at the time that delivery was going to be 9/21. Guess we will see.
    I ordered mine 3:50 eastern on apple and delivery date is Oct. 3. I tried Verizon earlier b/c at least on my computer, the apple store was under maintenance until 3:50 when I ordered. Verizon site was very confusing and I was afraid it looked like creating an additional plan so I waited for the apple site to cme back up

    What is very weird is that the maintenance screen ended at 3:01 on my apple store app on both my ipad and old iphone. However, I couldn't order on either device as the app did not allow you to adda line which is what I needed to do to be eligible for the phone at the subsidized price. Why, did this message remain on the internet version of my ipad and laptop for almost an hour after launch but not on the apps. In addition, I have heard that some folks had access to the apple store on their computers at launch.


    Since apple is the source, I would have thought that they would have suffcient inventory if i ordered within an hour of the start. I ordered on Apple last year for the 4S many hours later and it was received on launch date.
    09-14-2012 05:16 PM
  15. pogeypre's Avatar
    AT&T site says that within 24 hours nothing is accurate...

    What is important is whether you get it before Friday, the 21st. Then you are cool.

    Last year I was left until the Monday following launch day....
    patton4549 likes this.
    09-14-2012 05:35 PM
  16. resplendent2209's Avatar
    09-14-2012 05:43 PM
  17. ECGcrackberry's Avatar
    Hi everyone:

    It makes no sense to me that I ordered my iphone 5 on the apple store website almost an hour after the launch of the preorder and the order status indicates a ship date in 2 weeks anda delivery date of October 5, particularly since people have indicated that they ordered many hours later on Verizon and will have a delivery date of September 21.

    Could the reason for my late delivery date be due to the fact that I included a lightning adapter in my order which the ordr status indicates will be available to ship October?

    Do you think if i were to delete it and order it seperately, that my ship date might be moved up?
    Last edited by ekneeiphone; 09-14-2012 at 06:00 PM.
    09-14-2012 05:46 PM
  18. mab4285's Avatar
    Aah. So thankful that I'm a hall director on a college campus and my home delivery address and work delivery address are the same thing.

    Living in the same place you work as some advantages sometimes.
    09-14-2012 05:48 PM
  19. trandz's Avatar
    Ordered two at about 3:15, 3:07 for the first one. Both are in the "processing" stage on the Apple site. Is that fine? Says delivery date the 21st
    09-14-2012 05:51 PM
  20. Neutrino's Avatar
    Ordered two at about 3:15, 3:07 for the first one. Both are in the "processing" stage on the Apple site. Is that fine? Says delivery date the 21st
    That's fine. It will be in the processing stage until ready for shipment
    09-14-2012 05:52 PM
  21. yeyeman9's Avatar
    I tried checking my order status in the VZW website but it doesnt appear :S. Even though I got a confirmation email and everything....should I just wait a little? Guessing it takes a while to come up? I ordered at like 3:10 AM EST.
    09-14-2012 06:29 PM
  22. Premium1's Avatar
    Hi everyone:

    It makes no sense to me that I ordered my iphone 5 on the apple store website almost an hour after the launch of the preorder and the order status indicates a ship date in 2 weeks anda delivery date of October 5, particularly since people have indicated that they ordered many hours later on Verizon and will have a delivery date of September 21.

    Could the reason for my late delivery date be due to the fact that I included a lightning adapter in my order which the ordr status indicates will be available to ship October?

    Do you think if i were to delete it and order it seperately, that my ship date might be moved up?
    I think it all depends on the # of preorders and how many each place were allotted. I think apple had a lot more people preorder through them compared to carrier sites such as verizon.
    09-14-2012 06:36 PM
  23. Premium1's Avatar
    I tried checking my order status in the VZW website but it doesnt appear :S. Even though I got a confirmation email and everything....should I just wait a little? Guessing it takes a while to come up? I ordered at like 3:10 AM EST.
    Mine didn't come up at first either I ordered at like 2:50 from verizon but then mid-day today it showed up.

    Edit: just went back and checked and now it is showing no info lol. Probably the servers being overloaded is all.
    09-14-2012 06:38 PM
  24. Peligro911's Avatar
    I tried checking my order status in the VZW website but it doesnt appear :S. Even though I got a confirmation email and everything....should I just wait a little? Guessing it takes a while to come up? I ordered at like 3:10 AM EST.
    Mine did not come up either try again in a bit .. I did and it showed .. If u got a email don't worry
    09-14-2012 06:39 PM
  25. sau124's Avatar
    Still no change on the order page. Expecting the tracking information to be available my middle of next week. I'm sure FedEx has it stored in their warehouses ready to ship but let's see when the information is available.
    09-14-2012 07:10 PM
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