1. Behshad's Avatar
    Okee dokee. Here are some additional details on orders placed through carriers. After discussions with Apple and AT&T, I have learned the following:

    • Phones are shipped from China using two day air shipping
    • This means that the phones come into carriers today or tomorrow. This is why many of them do not have any shipping info.
    • There should be an update to your shipping by tomorrow, with Verizon being usually the quicker of the US carriers at turnaround.
    • From my discussions with an AT&T regional manager today, the earliest phones would arrive at your shipping address is Friday, with many not arriving till Monday or Tuesday.
    In the past AT&T has always delivered on delivery date as long as you got the email right after your order with the delivery date confirmed.
    09-17-2012 04:58 PM
  2. EvilJack's Avatar
    How do you guys know what plane yours is on?
    Use the cities in the UPS tracking screen and put them into FlightAware. You have to know / guess the destination. But in this case we know the planes leave China and refuel in Anchorage. After that you have the plane and flight number. Track it the rest of the way.

    If you don't know how to find your UPS tracking info:

    Go to the UPS website and "Track by Reference". Make the following selections/entries:

    Shipment Type: Package
    Shipment Reference: Phone Number (Credit Card Billing)
    Shipment Date Range: Leave default
    Destination Country: Select as appropriate
    Destination ZIP/Postal Code: Select as appropriate

    If you find a match and it has a delivery date matching what you're expecting ex. Sept 21st, you've found the tracking number.
    09-17-2012 04:59 PM
  3. guinnkevinr's Avatar
    Sprint Customers: Take this with a grain of salt but I just called to see if I can update my shipping address to my business address and the CSR wasn't able to due to it already being set for fulfillment with a potential UPS pick up date of today. He said as soon as I receive my shipping number I can call them back to put in a change of shipping address and they'll notify ups. lets hope.
    09-17-2012 05:00 PM
  4. Nepaiphone's Avatar
    Sprint Customers: Take this with a grain of salt but I just called to see if I can update my shipping address to my business address and the CSR wasn't able to due to it already being set for fulfillment with a potential UPS pick up date of today. He said as soon as I receive my shipping number I can call them back to put in a change of shipping address and they'll notify ups. lets hope.
    Just keep in mind that if you change an address it may delay your delivery, even if its the same zip. I'm a logistics manager and whenever we have to Change a delivery location it's usually a 1 day delay.
    09-17-2012 05:08 PM
  5. first_mvp's Avatar
    Are there any Apple.com pre-orders with expected delivery of 9/21 that doesn't have tracking number yet? If so what model/carrier did you pre-order?
    09-17-2012 05:10 PM
  6. codylocklin's Avatar
    I see that no one on here shows deliever date of 9/26 so is there any chance mine will come sooner or on?
    09-17-2012 05:11 PM
  7. guinnkevinr's Avatar
    Just keep in mind that if you change an address it may delay your delivery, even if its the same zip. I'm a logistics manager and whenever we have to Change a delivery location it's usually a 1 day delay.
    Thanks for the heads up. I'm not going to change it then!
    09-17-2012 05:14 PM
  8. iRONicLEE's Avatar
    ordered through apple.com on Friday 9/14, I have a confirmation email time of 3:24am EST my current order status says "Preparing for Shipment" and "Delivers 9/21" still no shipping information though, Im located in southern Georgia... hoping for some shipping information soon
    09-17-2012 05:28 PM
  9. katrinaleone32's Avatar
    Thanks verizon!
    09-17-2012 05:30 PM
  10. sau124's Avatar
    I found out mine is in Anchorage, AK, United States (left China on 9/16)... updated 9/17, 12:44 pm.

    Says 4 business days remaining, so I am assuming it is going to sit there till d-day
    09-17-2012 05:35 PM
  11. first_mvp's Avatar
    ordered through apple.com on Friday 9/14, I have a confirmation email time of 3:24am EST my current order status says "Preparing for Shipment" and "Delivers 9/21" still no shipping information though, Im located in southern Georgia... hoping for some shipping information soon
    Did you try the UPS reference tracking method?
    09-17-2012 05:35 PM
  12. attathomeguy's Avatar
    My plane is just a few hours behind yours! How cool
    My plane is 1hr 20 minutes out from Anchorage. I cant wait to get a scan update!
    09-17-2012 05:38 PM
  13. attathomeguy's Avatar
    I found out mine is in Anchorage, AK, United States (left China on 9/16)... updated 9/17, 12:44 pm.

    Says 4 business days remaining, so I am assuming it is going to sit there till d-day
    I was mine would be scanned
    09-17-2012 05:39 PM
  14. iRONicLEE's Avatar
    Did you try the UPS reference tracking method?
    Yeah, No luck the status just changed to preparing for shipment maybe a day or two ago but I ordered on apple.com at 324am so I thought it would ship out today or Id at least get see a status change, heres hoping for later today or tomorrow cause my card has already been charged and everything and I still have a delivery date of 9/21
    09-17-2012 05:41 PM
  15. resplendent2209's Avatar
    Who did you order from?
    Apple App Store iPhone app.
    09-17-2012 05:43 PM
  16. RealNeal's Avatar
    ordered through apple.com on Friday 9/14, I have a confirmation email time of 3:24am EST my current order status says "Preparing for Shipment" and "Delivers 9/21" still no shipping information though, Im located in southern Georgia... hoping for some shipping information soon
    I'm in TN and mine says the same thing. I think phones ordered from Apple Store are coming from the US and not directly from China. I think people who ordered through their carrier (AT&T, Verizon)may be coming from China. UPS and FedEx have huge facilities in TN, and my guess is that our phones will ship from those facilites at the last minute.
    09-17-2012 05:43 PM
  17. iRONicLEE's Avatar
    I'm in TN and mine says the same thing. I think phones ordered from Apple Store are coming from the US and not directly from China. I think people who ordered through their carrier (AT&T, Verizon)may be coming from China. UPS and FedEx have huge facilities in TN, and my guess is that our phones will ship from those facilites at the last minute.
    I hope so, that would make a lot of sense as well, thanks
    09-17-2012 05:44 PM
  18. resplendent2209's Avatar
    I'm in TN and mine says the same thing. I think phones ordered from Apple Store are coming from the US and not directly from China. I think people who ordered through their carrier (AT&T, Verizon)may be coming from China. UPS and FedEx have huge facilities in TN, and my guess is that our phones will ship from those facilites at the last minute.
    It departed from Nashville, TN for me a couple hours ago.
    09-17-2012 05:45 PM
  19. gixxer07600's Avatar
    Are there any Apple.com pre-orders with expected delivery of 9/21 that doesn't have tracking number yet? If so what model/carrier did you pre-order?
    i havent even recieved the comfirmation email yet. lol. ordered from apple, att, 16gb black. but i can track via reference. delivers friday 9/21 by 3pm
    09-17-2012 05:47 PM
  20. gdfelaz99's Avatar
    What reference # is everyone using to find their UPS/FedEx info? Thanks.
    09-17-2012 05:50 PM
  21. resplendent2209's Avatar
    What reference # is everyone using to find their UPS/FedEx info? Thanks.
    Your phone number for UPS and considering you purchased through Apple.
    09-17-2012 05:52 PM
  22. Nepaiphone's Avatar
    I'm in TN and mine says the same thing. I think phones ordered from Apple Store are coming from the US and not directly from China. I think people who ordered through their carrier (AT&T, Verizon)may be coming from China. UPS and FedEx have huge facilities in TN, and my guess is that our phones will ship from those facilites at the last minute.
    I ordered mine directly from apple.com and mine is coming from china, left Hong Kong this morning errr tonight!! Ok we'll it's on it's way to Anchorage, AK
    09-17-2012 05:54 PM
  23. gixxer07600's Avatar
    hmmmm..... .40 kilos? Roughly .89 lbs..... that seems a touch on the light side considering box, charger, cable and phone.
    my wieght on my tracking says 2lbs

    Sounds too fishy. None of the phones ship from a US address as origination shipping address. You should double check the dates and also make sure this isnt something else you ordered online before
    mines from illinois. i havent had anything delivered through ups recently, last thing that was delivered came usps. also, delivery date of 9/21, and im sure that i have nothing ordered. so yea. nothing fishy about it
    09-17-2012 05:55 PM
  24. G8trMom09's Avatar
    Has anyone who ordered through AT&T online seen any movement?? They removed the hold on my account and still haven't charged me, but said its "pending shipment." Feeling discouraged that so many have tracking info already.
    09-17-2012 05:59 PM
  25. first_mvp's Avatar
    Yeah, No luck the status just changed to preparing for shipment maybe a day or two ago but I ordered on apple.com at 324am so I thought it would ship out today or Id at least get see a status change, heres hoping for later today or tomorrow cause my card has already been charged and everything and I still have a delivery date of 9/21
    What's your model/carrier? I still don't have a tracking number either. 16GB Black AT&T.
    09-17-2012 06:00 PM
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