I
iMore Question
Hi,
My iphone is using assistive touch to remedy the faulty top button. My phone is on the lock screen, and all slide function is disabled minus the small assistive touch icon which now has a left facing arrow in the middle. when I touch the small icon it turns blue and is the only thing that will respond to touch. Apple told me to connect the phone and use itunes to factory restore. however because my phone is locked, I am unable to connect to do so.
Anyone seen this problem before?
thanks
-Allan
My iphone is using assistive touch to remedy the faulty top button. My phone is on the lock screen, and all slide function is disabled minus the small assistive touch icon which now has a left facing arrow in the middle. when I touch the small icon it turns blue and is the only thing that will respond to touch. Apple told me to connect the phone and use itunes to factory restore. however because my phone is locked, I am unable to connect to do so.
Anyone seen this problem before?
thanks
-Allan