Unable to setup Touch ID

[nr2d]

I just setup my new MAC Studio, M2 MAX.
I'm trying to setup the Touch ID which is supported by the new keyboard.
i go into systems setting and Touch ID when I hit add fingerprint the dialogue
box comes up and I double click the Mac's power button as instructed but nothing happens.

The Studio is running MACOS Ventura 13.4 which was update during installation process.

I talked to Apple Support and they want me to reinstall Ventura but before I do that I thought I would
ask around for any ideas.

So any ideas?

 

[EdwinG]

Have you tried touching the Touch ID sensor on the keyboard when it prompts that?

Unfortunately, I don't have a Magic Keyboard with Touch ID to test with, but my MacBook Pro's and MacBook Air's built-in sensor is on the Power button and it could be just the label that's in correct.

Ref.: https://support.apple.com/en-ca/guide/mac-help/mchl16fbf90a/mac

 

[nr2d]

Touch ID now works. The problem was that when the instruction states double click the power button you have to make the clicks a lot fast than what I was doing. I found the solution from a Google search and someone had the same problem. So a word to the wise, when it says to double click the power button quickly you need to be extremely fast.

Touch ID now works fine.