Can't activate Facetime and iMessage on Macbook Air

[Miss Daredevil]

Hey guys! I have a problem with these two apps. I bought this MacBook from a guy I know, it's in an amazing condition, only two years old and barely used but I can't activate these two services. I checked my Apple ID on applied.apple.com and it's fine. I signed into iCloud and it was fine, but with these two all I get is:

Could not sign in to iMessage.
An error occurred during activation. Try again.

Same for FaceTime. What could be the issue?

 

[TripleOne]

Hmm.. I’m not sure what’s causing it to do that. Hopefully someone who has a solution to this problem will reply shortly

 

[Miss Daredevil]

I hope so too! I check the time and date/timezone thing and that's fine, I tried making a new user and it still didn't work. So annoying!

 

[tigerinexile]

Looks like you've tried the first few solutions here:
https://support.apple.com/en-ca/HT204408

Maybe try the others? If you've installed software or a firewall that blocks ports...

 

[Miss Daredevil]

Looks like you've tried the first few solutions here:
https://support.apple.com/en-ca/HT204408

Maybe try the others? If you've installed software or a firewall that blocks ports...

I haven't, I got the computer last night!