- iMore Nanite
- 1 Posts
Why no noticeable outrage against ATT for cheating on unlimited data?
I signed up, as did many, for ATT's initial offer of unlimited data when I got my first iPhone. Much later, when I tried to set up a hotspot, I discovered that in order to do that I would have to sign up for a more expensive plan with a monthly cap on the amount. Just as banks are "too big to fail," ATT is too big to fight, unless there was a lot of outcry. They did relent on FaceTime by giving up their verbal quibbling whether this was an "add on" feature or not; I suppose this partly is because FaceTime is popular enough that discontent was heard. Now, in the world in which most of us live, if we violate a clear contract, we will get into trouble. But not so megacorps like ATT.
Does anyone know if there are any actions being taken on this? One of the media watchdog sites mentioned this problem one time, but that has been it. I realize few of us have the extra time it would take to make this a worthwhile pursuit. But if someone has decided on a class-action suit, they'd get my vote.
- 01-03-2014, 07:09 PM #2
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- 01-03-2014, 08:14 PM #5
- 01-03-2014, 09:30 PM #6
- 09-23-2014, 03:58 PM #7iMore Nanite
- 2 Posts
Re: Why no noticeable outrage against ATT for cheating on unlimited data?
I had a same problem. I signed up for ATT uverse offer, which $49/month for internet + TV and $200 rewards for commitment. They called me and verify my address next day. Than again called me and tell me that your ordered couldn't process. You need to pay $15/month more for the same offer. I talked to representative to cancel. She forwarded me to higher rank one. Se gave me same offer by discounting $5 from that. So at the end it cost me $10/month more. So they try to trapped me by giving $200 giftcard and charging $10/month which nullify their giftcard offer after 2 year commitment. I called to cancel the offer, they hang up twice.
- 09-23-2014, 04:00 PM #8
- 09-23-2014, 06:01 PM #9
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