Image Uploader not working

Fausty82

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Jun 23, 2010
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I just noticed today that the image uploader is not working for me.

Steps to recreate:
  1. Click the Insert Image link in the message editor field
  2. Click From Computer tab (at top)
  3. Click Select Files button (at bottom)
  4. Nothing happens.

I had to use the Basic Uploader...

My setup: 15" Retina MacBook Pro running OS X Mavericks (10.9.2, build 13C32) and FireFox (26.0).
 

James Falconer

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Nov 1, 2012
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Do you get any sort of error message or warning?... Screenshot?

Also, try clearing your browser cache and try again. We'll get to the bottom of this!
 

Ipheuria

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Jul 21, 2009
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I have the same issue I've had it for a while just been using the Basic Loader but it's becoming a pain. In Safari and Opera like Fausty82 said you click the button and nothing happens. In Firefox when you click the button it appears to work then you get an outline of the button lower down the screen and nothing.
 

James Falconer

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Nov 1, 2012
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Hmmm... everything appears to work for me in Safari...

We're going to need more details. Need to be able to recreate the error! What version? Screenshots?