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i just want a new replacment and verizon is giving me a hard time, they said i can return it, wait a week for it to be processed then another couple weeks for the money to go back to my credit card.

but the replacment one they bring out comes in a black plastic box, not the white retail box that new ones come in. wouldnt that be a refurbished phone, even though it just came out?

i went to the apple store today and the guy was going to replace, so he comes out with a black plastic box and took phone out. i said this is a brand new phone and i had it for just about a day, he said that the replacments come in these black boxes. he said it could not be refurbished because...

Any home button issues???? Please help !!! i recieved my phone on monday but did not notice till today that my home button is a little loose and seems to be deeper on the left side of it where i can feel the edge of the screen if you know what i mean and the right side is fine. so i kept...