Son's account crashed after update today.

[jllnd91]

Today my son was playing and it gave him the message that he had to update to continue playing. We did the update, then it said he resign in to Google. We have tried everything to get him back in. We tried changing password, deleting and reinstalling the app. Now it says the Google account can't be found. Help! I would hate for him to have to start all over again.

 

[robertk328]

welcome to iMore. You shouldn't have to start all over again, just be clear the password is correct. Also try logging into the account from a browser to make sure it's not locked.