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  1. #26  
    rosie9828's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    I had the same problems listed here for this update. Have MBP mid-2012....clicked on restart WITHOUT logging is as suggested and the software finished updsting
  2. #27  
    rosie9828's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    This worked for me too
  3. #28  
    TyasJS's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    Quote Originally Posted by tom_streeter View Post
    For what it's worth, I managed to work around this without a restore. To recap (in case I'm missing the point of this thread) I had downloaded the 10.11.1 update and all seemed normal. Until I hit 'restart.' Some windows closed, but no restart. Eventually did a hard shutdown and restart. Rinsed and repeated. Booted to the recovery volume and ran First Aid. No joy. Much cursing. Even tried booting into safe mode. Even less joy.

    Did Yet Another Hard restart and when I got to the login screen I decided to see what happened if, rather than logging in, I just hit 'restart' there. It went directly to "Installing Update" (or whatever the wording is). The install proceeded and there was much rejoicing.

    So what worked for me is not logging in, but restarting from the login screen. Since I have no idea what was actually going on I can't say this will work for anyone else, but it's worth a shot. Quicker than doing a Time Machine restore, anyway.
    Thank you so much, man!! It worked! This has really been bugging me!
  4. #29  
    elliott ecton's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    Follow these steps to create your own custom Shutdown and Reboot buttons that actually work:

    1. Open up terminal
    2. cd ~/Desktop
    3. echo -e '#!/usr/bin/env bash\n\nsudo pkill Finder\nsudo shutdown -h now' > Shutdown
    4. chmod 755 Shutdown

    You will now have an icon on your desk called Shutdown that 'should' work every time. When you click it, it will open up terminal and ask you for your password, and then proceed to execute the script. You can also make another script called Reboot. Just follow the exact steps above, but replace 'sudo shutdown -h now' with 'sudo reboot' (you don't need the 'now'). You obviously will want to name the file something different as well. I recommend 'Reboot'
    Last edited by elliott ecton; 06-04-2016 at 07:34 PM.
    dlcwaimea likes this.
  5. #30  
    skilletaudio's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    If you use Avid products you might try removing

    /Library/Audio/Plug-Ins/HAL/Avid CoreAudio.plugin/
    or
    /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin/

    this was the cause of three of our computers not shutting down after the El Capitain upgrade. After removing the first shutdown will require "sudo shutdown -r now" from the terminal or press and hold the power button. This solved the problem for all three computers for us.
  6. #31  
    clark_brinkley's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    I had this problem after coming back from a trip to Australia a couple months ago. Your solution worked! Thanks!
  7. #32  
    Shmob's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    I have the same problem. Migrated to a new MBP and whenever I try to restart/shut down/log out all the windows close, the menu bar and all the desktop icons disappear but the dock remains. I brought it to an Apple Store and was told that one of my apps must be the cause of it. I was advised to reinstall apps one by one and try shutting down after each installation.

    I thought that was too tedious so I did what Wildoer said. It works, so now I always just 'quit finder' before shutting down.
  8. #33  
    dlcwaimea's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    I'm having the same problem--can't shutdown, restart, or logout. Everything closes except finder. Can't Relaunch finder. Frustrating! This work around helps! I'd like a logout desktop button too. What's the command for that? Thanks again!
  9. #34  
    Shazam73's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    **** Solution which worked for me after months of same problem. Apple support couldnt help me. They said it was a software conflict. I was about to format and fresh install and add every program back individually until I tried this:

    System Preferences >User & Groups (unlock with pass) > Login Items >then remove all the items in the list and restart computer.

    Such a simple solution...let me know if this works for you guys

    cheers
  10. #35  
    jackmenhorn's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    The "Quit Finder" terminal stuff allowed me to install a pending Safari update. After that however: Finder still hangs up a shut down.
  11. #36  
    artbywilliam's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    Same things happening to me. Worked fine on my MacBook Pro 15", but my MacBook Air will not restart even after trying the above options. So frustrating.
  12. #37  
    boomtowntech's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    Quote Originally Posted by tom_streeter View Post
    For what it's worth, I managed to work around this without a restore. To recap (in case I'm missing the point of this thread) I had downloaded the 10.11.1 update and all seemed normal. Until I hit 'restart.' Some windows closed, but no restart. Eventually did a hard shutdown and restart. Rinsed and repeated. Booted to the recovery volume and ran First Aid. No joy. Much cursing. Even tried booting into safe mode. Even less joy.

    Did Yet Another Hard restart and when I got to the login screen I decided to see what happened if, rather than logging in, I just hit 'restart' there. It went directly to "Installing Update" (or whatever the wording is). The install proceeded and there was much rejoicing.

    So what worked for me is not logging in, but restarting from the login screen. Since I have no idea what was actually going on I can't say this will work for anyone else, but it's worth a shot. Quicker than doing a Time Machine restore, anyway.

    bingo.. worked for me also, right after I hit restart the updating software popped up. hopefully this upgrade will remove the 'can't restart' issue from the last one
  13. #38  
    boomtowntech's Avatar
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    Default Re: MBPr won't restart after El Capitan update, just hangs

    Quote Originally Posted by tom_streeter View Post
    For what it's worth, I managed to work around this without a restore. To recap (in case I'm missing the point of this thread) I had downloaded the 10.11.1 update and all seemed normal. Until I hit 'restart.' Some windows closed, but no restart. Eventually did a hard shutdown and restart. Rinsed and repeated. Booted to the recovery volume and ran First Aid. No joy. Much cursing. Even tried booting into safe mode. Even less joy.

    Did Yet Another Hard restart and when I got to the login screen I decided to see what happened if, rather than logging in, I just hit 'restart' there. It went directly to "Installing Update" (or whatever the wording is). The install proceeded and there was much rejoicing.

    So what worked for me is not logging in, but restarting from the login screen. Since I have no idea what was actually going on I can't say this will work for anyone else, but it's worth a shot. Quicker than doing a Time Machine restore, anyway.
    yes, this worked for me, thanks
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