Re: What drives you absolutely crazy?
I've worked in several call centers and what drives me crazy is the call center mentality. The mentality that there are two different sets of employees with two completely different sets of rules. One set works on the phone, where every second is accounted for. Go over on your break by a few seconds or over the average call time by a few seconds? That's a write up. The other set, the people that don't work on the phones, can do whatever the **** they want whenever the **** they want, for however long the **** they want. Case in point. I worked for Hilton in Tampa. It was a fun enough job, I enjoy talking to people and helping them out. But I got sick of Tampa and we decided to leave. I had to come turn in my badge. Our supervisor said she would be there waiting on us at her desk. After an HOUR of waiting on this *****, I walked around the center and this ***** is in the lounge watching tv. FOR AN HOUR. Feet kicked up on the desk and everything. I threw my badge at her and said that's the ******* reason I'm quitting. So yeah, no more call centers for me.
Originally Posted by Septembersrain