Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 4 of 4
  1. Thread AuthorThread Author   #1  
    mrdream's Avatar
    iMore Nanite

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Default My Macbook Pro 13 with Touch bar CTO is dead

    I ordered my MacBook Pro 13 with Touch Bar on Oct 27, 2016 and delivered to me Dec 01, 2016.

    Jan 23, 2017 - No Power what so ever - all of sudden.

    Jan 24, 2017 Genius Bar Appointment. - took my laptop and told me 48 hrs to diagnose it.

    Jan 26, 2017 - no call back and I phoned Apple Store and they told me it is dead and they have to order new one 6-10 days to get it and they will try to save the data.

    Jan 30, 2017 - today I wanted to get the update and Phoned the Apple Store and they told me 7-14 business days to get it. (not counting the days I have been waiting)

    Just saying for now no replacement parts are available and it is going to take almost a month to get the replacement.

    I am returning for money now because I think this new MacBook Pro line is unreliable.

    Need to decide new laptop... What to buy is my big question for now..

    I had 16 GB RAM and 1 TB SSD with mine (No CPU Upgrade)
  2. #2  
    Just_Me_D's Avatar

    Posts
    40,659 Posts
    Global Posts
    40,916 Global Posts
    Mentioned
    4 Post(s)
    Tagged
    0 Thread(s)

    Default Re: My Macbook Pro 13 with Touch bar CTO is dead

    Unless you absolutely *need* a laptop NOW, I would wait. More than likely, Apple will provide you with a new one.
  3. Thread AuthorThread Author   #3  
    mrdream's Avatar
    iMore Nanite

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Default Re: My Macbook Pro 13 with Touch bar CTO is dead

    yes Apple will replace my laptop if I wait another 15 days.

    But loosing reliability is an issue - because they do not know what is wrong with it. if I get new one and few month down the road same thing happen - then I have to go through same process again.

    I am looking at republished MacBook Pro 2015 version with 16G and 1TB or wait til 2nd gen Touch Bar version..

    Luckily I did not sell my old 2012 MacBook Pro 13 - can use it for another few months..
  4. #4  
    Ziich47's Avatar
    iMore Newbie

    Posts
    30 Posts
    Global Posts
    33 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Default Re: My Macbook Pro 13 with Touch bar CTO is dead

    Since everything is soldered onto the logic board practically the whole thing needs to be replaced. If they cannot power it on I dunno how they will save your data.
    It is IMO the biggest disadvantage of the new MBP. So many possible points of failure that essentially require you get a whole new laptop

Similar Threads

  1. Why can't I hear the person that is calling me?
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 01-31-2017, 08:10 PM
  2. Replies: 4
    Last Post: 01-30-2017, 10:21 PM
  3. Replies: 1
    Last Post: 01-30-2017, 08:18 PM
  4. How do I get my pandora to work on my iphone 7
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 01-30-2017, 08:16 PM
  5. How to disable the Touch Bar on the MacBook Pro so you can take your exams
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 01-30-2017, 07:00 PM

Posting Permissions

";