Highrisedrifter
Well-known member
im concerned with that part in red.
i dont like starting off with holding them both. I dont know if it makes any difference at all, but try my 3 seconds power, 10 seconds both, 15 seconds home and see if results differe before youre trip to apple
good luck
OK, gotcha.
I've just tried it the way you mentioned and within three seconds the apple logo comes and goes and the connect to itunes logo appears. Carrying on and holding both buttons for ten seconds, then releasing the power and continuing to hold the home button results in the "this phone needs to be restored" (or whatever it says exactly) message in iTunes and the phone remaining completely black.
Doing what you suggest from a completely black screen results in the phone making the disconnect then reconnect sounds but staying completely black. Again, the message in iTunes that says that the phone is in recovery mode and needs to be restored pops up.
EDIT: Just connected it to the other computer and we'll see what happens. Fingers crossed.