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  1. Thread AuthorThread Author   #1  
    JasonPaquette's Avatar
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    Default iPhone 4 hardware troubleshooting

    Hey ladies and gents, I was hoping you could help me out with a recent problem I encountered with my iPhone 4. After a night out I had come back home to charge my phone but the connection was inconsistent at best, when I removed my usb charging cable I saw a small ember in the charger and found a somewhat charred charging dock. I figured that the most logical course would be to replace the whole charging dock assembly using a kit I purchased off of ebay yet my phone still refuses to charge. It must now be as close as it can be to 0% power because it won't even respond when I attempt to turn it on.

    I've tried using multiple cables, usb chargers, wall chargers, the Apple store's chargers, everything really and my iPhone still won't charge. Could this incident have affected another component of my iPhone other than the charging dock?

    Thanks in advance for your help, I've been without a phone for nearly two weeks now and I'll be monitoring this thread closely to see if you have any comments or questions.

    Jason.
  2. #2  
    John Yester's Avatar

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    Default Re: iPhone 4 hardware troubleshooting

    It vary well could have fried something else. Enough to "char" the Dock means there is way to much power passing to the phone.
    John Yester
    Moderator Team Leader, iMore.com


  3. Thread AuthorThread Author   #3  
    JasonPaquette's Avatar
    iPhone Nanite

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    Default Re: iPhone 4 hardware troubleshooting

    Possible however I saw that the source of the ember wasn't a faulty usb charger but debris in the charger itself. Therefore I believed that the damage would have been isolated, it didn't seem to me that the was a power surge of any kind.
  4. Thread AuthorThread Author   #4  
    JasonPaquette's Avatar
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    Default Re: iPhone 4 hardware troubleshooting

    Also another note, when changing my dock assembly I didn't see any indication of damage outside of the dock itself. Anyways, suggestions are appreciated.

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