Ok, I've just got off the phone with AT&T because of our situation. When I signed up by phone a week and a half ago I gave the ATT person totally honest information. She then entered a fake address for me on our account. I asked her if she could do that and she said it was fine because I didn't live in an ATT coverage area but since there was no roaming anymore that using a different address was not an issue. I asked her again if that was ok and she assured me that it was.
I have not been comfortable with this situation so I called AT&T today and have been on the phone with them for an hour. I have to leave AT&T but they are not going to give me an ETF (under 30 days anyway) but because of the fraud on the part of their agent they are going to allow me to keep our two iPhones.
Now, here's the thing. I can take them to T-Mobile as they have local coverage in our area but I know that in order to use them there that I have to unlock them. I am one week new to the Iphone and would sincerely appreciated some step by step instructions on what I need to do in order to get these phones ported over to TMO.
Also, what iPhone functions am I going to lose when I go to tmobile?
Any and all help will be greatly appreciated and the sooner the better so that I can get off the AT&T network. Actually, they were very nice and generous in working with them because they can see what their rep did do add this account and get the phones to us.
R
I have not been comfortable with this situation so I called AT&T today and have been on the phone with them for an hour. I have to leave AT&T but they are not going to give me an ETF (under 30 days anyway) but because of the fraud on the part of their agent they are going to allow me to keep our two iPhones.
Now, here's the thing. I can take them to T-Mobile as they have local coverage in our area but I know that in order to use them there that I have to unlock them. I am one week new to the Iphone and would sincerely appreciated some step by step instructions on what I need to do in order to get these phones ported over to TMO.
Also, what iPhone functions am I going to lose when I go to tmobile?
Any and all help will be greatly appreciated and the sooner the better so that I can get off the AT&T network. Actually, they were very nice and generous in working with them because they can see what their rep did do add this account and get the phones to us.
R
Facebook
Twitter
Instagram