1. matt-cb's Avatar
    So I bought a movie on iTunes and when I try to play it it says: "This movie cannot be played in HD" "To play this movie in HD, you must have a computer with a built-in display or have it connected to a display that supports HCDP." There used to be a Play in SD button but it didn't work and now the only options are OK and Learn More. The Learn More essentially tells me to buy a new computer/display (probably a MacBook) and OK does nothing. I tried calling Apple but apparently their phone support is horrible. I see no reason why my 2015 HP laptop with a 1080p touchscreen and Windows 10 cannot play a movie. Thanks!
    02-27-2016 05:47 PM
  2. Sherry_B's Avatar
    Hello matt-cb, welcome to iMore.

    See if this helps you: https://discussions.apple.com/thread/6023858?tstart=0
    03-05-2016 02:48 PM
  3. pkcable's Avatar
    DAMN sounds like its copy protection at fault here.
    03-09-2016 11:07 AM
  4. keith from NY's Avatar
    I was having this issue on a Windows 10 computer with a new monitor and graphics card that are definitely HDCP compliant. CyberLink's PowerDVD was also telling me that I couldn't play encrypted BluRays because of HDCP issues. After much trial and error, in my case a program called Splashtop Server that I used for remote access to the PC from my iPad was causing the problem, after I uninstalled it everything was fine. From what I've read it seems like any sort of non-standard display driver such as those used by remote access tools may cause DHCP to break. If you have any programs like that on your laptop, you can try uninstalling them.
    08-03-2016 09:45 AM

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