my movie on iTunes is not working.
I bought a movie on iTunes, let it download fully and when go to play the movie its just a black screen i have tried everything. help please.
- 12-11-2015, 10:05 AM #2
- 4,176 Posts
Re: Why have the movies on iTunes stopped playing?
If you are running 10.10.5, then the security update that Apple pushed out the other day is what is causing the problem. I ended up with the same problem. All purchased movie content went black screen and no audio. All purchased music was fine. But I have found a temporary solution till Apple gets this fixed.
Here was my solution to get it working again:
Running the 10.10.5 Yosemite full OS X installer fixed iTunes 184.108.40.206 paid video content now plays without issue, this is the simplest way I have found to fix this issue.
n.b. You will need to update Safari back to 9.0.2 after applying the Yosemite installer.
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