How can I organize apps for new iPhone 6S Plus in iTunes?

[iMore Question]

Can't organize apps for new iPhone 6S Plus in iTunes

I'm unable to manage or organize my apps from iTunes on my MacBook for my new iPhone 6S Plus. I have it connected via the lightning cable, but when I select 'Apps' under settings on the left pane for my iPhone, I just get a spinning status wheel. I've let it sit for a long time - an hour - and I've tried rebooting both the laptop and the phone.

 

[xelman]

Re: Can't organize apps for new iPhone 6S Plus in iTunes

Screenshot of the issue -

 

[Just_Me_D]

Re: Can't organize apps for new iPhone 6S Plus in iTunes

Try signing out of iTunes on your MacBook and then signing back in.

 

[xelman]

Re: Can't organize apps for new iPhone 6S Plus in iTunes

Just tried this at your suggestion. Problem is still persisting.

 

[xmike]

Re: Can't organize apps for new iPhone 6S Plus in iTunes

mine's doing the same thing :not-interested: just a constant spinning wheel..

 

[xelman]

Re: Can't organize apps for new iPhone 6S Plus in iTunes

Any other ideas here? Still having this issue. I'm thinking I may need to make an appointment at a Genius Bar but this just seems like it should be something that someone else has run into and figure out before...

 

[xelman]

Re: Can't organize apps for new iPhone 6S Plus in iTunes

Just got a response to something I posted on the official Apple discussion forum - apparently it's some issue with keeping the default wallpaper. All I had to do to fix this was change my wallpaper to a picture I had taken, and everything started showing up in iTunes App management. Very odd sort of bug, but the fix worked.