iTunes question-how can I get the move devices button to work?

twilite2000

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Jun 25, 2013
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iTunes question

Under account in itunes an account information screen will open. It has Apple ID Summary, iTunes in the cloud, Purchase history, and Settings.

Under iTunes in the cloud you have the option to remove devices. My husbands Mac and iPhone are grayed and can't be removed, but his iPad can.

On mine everything is grayed out and can't be removed?

Anyone have any idea as to why he can remove his iPad? Or why the grayed out things can't be removed? Thanks
 

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