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  1. Thread AuthorThread Author   #1  
    Malay Agarwal's Avatar
    iMore Nanite

    2 Posts

    Default Any help with iTunes error code?

    I am relatively new to iTunes on Windows. I downloaded the latest version and then tried signing in with my AppleID, but encountered an error which is as follows:
    "We couldn't complete your iTunes store request. An unknown error occurred. (-50)"
    Can somebody help me with this?
    I have already tried with the Firewall switched off, a few Internet options switched off and some other fixes, but none of them have helped.
  2. #2  

    Default Re: Any help with iTunes error code?

    That could be an Apple server issue. Wait a while and try again. Hopefully someone else can maybe shed more light.
  3. #3  
    DarkCutter's Avatar
    iMore Nanite

    5 Posts

    Default Re: Any help with iTunes error code?

    Hi Malay
    The reason you're getting that error code -50 is because some of Apple Services are down. I was also wondering why the same thing was happening to me, started happening since 7:50AM MDT here in Canada.
    Here's what's currently down
    App Store
    Apple Music
    Apple TV
    iBook Store
    iTunes in The Cloud
    iTunes Match
    iTunes Store
    iTunes U
    Mac App Store
    OS X Software Update
    & Volume Purchase Program
  4. #4  
    bianca47orchard's Avatar
    iMore Nanite

    4 Posts

    Default Re: Any help with iTunes error code?

    I am getting Error -48 when trying to restore with iTunes but I suspect the cause is the same. Is there any way around it?

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